It seems to be the same with all car makes, but I have to admit I was expecting a bit more from Toyota. This Prado is my first Toyota and I had heard such good things about their service departments. On my first service at Nunawading in Melbourne I was taken back with how BAD their customer service was. After booking in a time to pick it up I was kept waiting for 55 minutes and then they had not done a single warranty item I had listed out to them in writing. They were only small items but I was told I would have to bring it back another time to get them done. I never went back there!
The last 4 services have been done at Yarra Valley Toyota in Croydon and they have been fantastic. Always helpful and always doing that little bit more than what they have to do. I would definitely recommend them.
The last 4 services have been done at Yarra Valley Toyota in Croydon and they have been fantastic. Always helpful and always doing that little bit more than what they have to do. I would definitely recommend them.
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