I had a paint bubble issue which the deal advised that they can fix by getting it painted under warranty so i drooped my car off last Monday and was told to pick it up on Friday. When i went to pick it up i noticed there were now extra marks on the rear mud flaps and the rear door trim which the dealer told me are wax residue. i also noticed that on the edge of the rear door next to where they fixed the bubble mark the clear is scratched which i pointed out to the service manager. I called the dealer yesterday to see whats going on and was advised they they will try and buff out the wax residue and tried moving the blame over to me by saying "is there any possibility that the mark on the clear was made by you" and they will try and touch it up. If i knew it was going to be such a hassle and break something else while fixing something i would have just left the paint bubble and got on with it.
I am going to stand by the fact that if the car isn't returned to me the way i gave it in to the service manager that i wouldn't sign off on it when its ready. Does that sound reasonable? has anyone else had similar issues?
I am going to stand by the fact that if the car isn't returned to me the way i gave it in to the service manager that i wouldn't sign off on it when its ready. Does that sound reasonable? has anyone else had similar issues?
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