Hi Guys
Took my 2003 Grande to Toyota today as I noticed my sunroof had a rust hole in it.. We all missed it before I bought it, only noticed it a week ago when I openned it during the day.
What a pain its turning out to be, one of the service guys looked at it, he had no idea about the 5yr perforation protection. He spoke to the Warrenty clarke, I then had to take it to their approved Panel beater. After they get his report they will need to take photos, and send them off to Toyota.
I suggested taking photos whilst I was there, save another trip. No they need the report first, as only covered if factory fault. Apparently photos are expensive today, unlike Diesel!!!!
Got to the Panel shop, he couldn't understand why I was there as it could be fixed at Toyota, as all it needs is a new seal and underskirt, not a panel shop. I filled him in on the story, he said there is no doubt its a factory issue.
So now I have to make the trek back to toyota for photos, I will ring toyota and see if I can email them the photos, but I don't like my chances.
Has any one else heard of this problem, the water has leaked through the seal and rusted through the black steel trim.
I will post some photos soon.
Matt
Took my 2003 Grande to Toyota today as I noticed my sunroof had a rust hole in it.. We all missed it before I bought it, only noticed it a week ago when I openned it during the day.
What a pain its turning out to be, one of the service guys looked at it, he had no idea about the 5yr perforation protection. He spoke to the Warrenty clarke, I then had to take it to their approved Panel beater. After they get his report they will need to take photos, and send them off to Toyota.
I suggested taking photos whilst I was there, save another trip. No they need the report first, as only covered if factory fault. Apparently photos are expensive today, unlike Diesel!!!!
Got to the Panel shop, he couldn't understand why I was there as it could be fixed at Toyota, as all it needs is a new seal and underskirt, not a panel shop. I filled him in on the story, he said there is no doubt its a factory issue.
So now I have to make the trek back to toyota for photos, I will ring toyota and see if I can email them the photos, but I don't like my chances.
Has any one else heard of this problem, the water has leaked through the seal and rusted through the black steel trim.
I will post some photos soon.
Matt
Comment