I have today had the Radio/Nav System in my 2014 GXL Prado replaced (Continuous reboot situation). I was originally quoted $600+ for parts and labour costs on top. I took the issue up to the management of the dealership rather than the "service department". I was able to persuade dealership management that the problem that I had was common to my vehicle. The service department knew of the problem as well. The vehicle was purchased NEW from my local dealership in 2014. I was also able to inform them through the information on this forum that MANY cars have had systems replaced at NO cost in out of warranty situations. They therefore agreed to replace same at NO cost to myself.
The issue that instigated my reboot problem was changing the battery. The first time this happened in 2017 the 12v supply to the car was maintained during the swap over process. No requirement to engage a radio reboot. I would therefore suggest if you own a 2014 Prado and you need to replace the battery; try to ensure that power is maintained in the swap over process. You MAY avoid a reboot and also a dispute with your Prado supplier.
Cheers all, and many thanks for the information provided via this Forum.
The issue that instigated my reboot problem was changing the battery. The first time this happened in 2017 the 12v supply to the car was maintained during the swap over process. No requirement to engage a radio reboot. I would therefore suggest if you own a 2014 Prado and you need to replace the battery; try to ensure that power is maintained in the swap over process. You MAY avoid a reboot and also a dispute with your Prado supplier.
Cheers all, and many thanks for the information provided via this Forum.
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