Toyota 5 Year Unlimited Km Warranty

[borak Junior Member Find all posts View Profile Close borak]

Hi All,

As some of you are aware, Toyota as of 1st Jan 2019 has increased their new car warranty to 5 years unlimited km. This is great news for new Toyota buyers, however not great for those of us who have already purchased, in my case 1 business day before this came into effect. i am just seeing if anyone else on here is in a similar boat as me, i have spoken to Toyota but have been told they are unable to do anything about it even if i missed it by 1 day, however they will still assess my car under Australian Consumer law past the 3 year warranty period if there are any issues.
Im not overly concerned with this, but missing out on the extra bit of cover by one day is a bit disappointing.

[JohnLynn Senior Member Find all posts View Profile Close JohnLynn]

Yes I would be mad if I were in your situation, it is about time they offered similar warranty to other manufacturers instead of relying on their past reputation for reliability which IMHO is tarnished now.

[Grinbot Member Find all posts View Profile Close Grinbot]

It'd be nice to have a factory 5-year warranty, but like borak said, we all have pretty hefty protections under the Australian Consumer Law (see https://cdn.tspace.gov.au/uploads/si...antees_web.pdf) anyway, and the that protection probably extends past 5 years when it comes to a diesel engine. I guess you just have to be aware of your rights, and then hopefully the manufacturer (Toyota) does the right thing.

[Sozjot Member Find all posts View Profile Close Sozjot]

They told me the same thing Borak. But I’d had mine twice as long as you - 2 business days. Subaru certainly look after their customers better in these circumstances. I’ll certainly be keeping Toyota’s email to me extolling the virtues of Aust consumer law in lieu of a 5 year warranty.

[404pug Avid PP Poster! Find all posts View Profile Close 404pug]

Does the 5 year warranty get rid of the stupid, revenue raising 6 monthly services? 10000 km is fine but 6 monthly services is a joke.Most of the other manufacturers now have 12 month service intervals with kms 12000-15000. A lot of dealers service centres are using Castrol engine oil- check out the oil manufacturer's own recommendations.

[JohnLynn Senior Member Find all posts View Profile Close JohnLynn]

Yes what a good point, I have argued unsuccessfully with Toyota that my Prado which is laid up on axle stands for 6 months every year does not need the capped service if it has been serviced then driven 10Km home. My last capped service is now due and I definitely will be servicing on distance rather than time from now on.
I firmly expect Toyota to insist on 6 month servicing for 5 years to qualify for the new warranty period.
For those who think that oils deteriorate after 6 months ask Toyota if a vehicle has the oil changed if it stands in the showroom for 6 months. Also my wife has a diesel Audi A3 in the UK, the service interval is 12,000 miles (not Km) regardless of time. Another rant over.

[Leethal Advanced Member Find all posts View Profile Close Leethal]

Similar situation here as I took delivery mid December.
Regards the new warranty what I find of interest is that it is for vehicles sold from 1st January, 2019, not built.
As such that should add support to any issues after the 3 year,150,000 km warranty expires, that is there was no change to the manufacturing process that allowed for the increased warranty period. If it was for vehicle built after 1st January they could argue the manufacturing process improved etc. and that was/is the basis for the extended/improved warranty period.
Hopefully one will not have to ask the question.

Lee

[Guest Close Guest]

Were you made aware of the 5 year warranty when purchasing? Was quite well known it was coming back in October. I know my mate on a new Toyota Purchase we were told to wait until January to buy instead of December by the salesman.

[Leethal Advanced Member Find all posts View Profile Close Leethal]

Piggy,
Exact opposite here as I specifically discussed the poor Toyota warranty with the Sales manager. What intrigues me now is what will be the effect on extended warranty, does it become 5 years unlimited kms and what price considering the new warranty.
I work for an engine manufacturer (not a vehicle manufacturer) and our warranty changes are based on build date as usually there has been a change in process or material etc that drives the change.

Lee

[Guest Close Guest]

One that was just purchased is 5 years unlimited Kms. Cost no more than what it would have last year.

[Gurilla Senior Member Find all posts View Profile Close Gurilla]

I didn’t even know if this but im happy as I got a 2018 plate clearance but I brought it this month and I get the 5 years warranty !

i know I would be pissed if I brought one in December or whatever and they changed it !

[kakadulover Lurker Find all posts View Profile Close kakadulover]

Similar situation here as I took delivery mid December.
Regards the new warranty what I find of interest is that it is for vehicles sold from 1st January, 2019, not built.

Lee

It is confirmed from Toyota that the warranty start from the registration date . Means if you book your car on Nov 2018 and build in Dec 2018 then get delivered on 1 Jan 2019 , you will be cover 5 years unlimited warranty .

But they have no idea about the capped priced service wither 3 or 5 years ? Does anyone know this ?

[Gurilla Senior Member Find all posts View Profile Close Gurilla]

I was told pit’s 3 years the capped servicing with my 2018 purchased 2019 prado