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  • #46
    Good service/dealers

    Motor Court Toyota in Mornington VIC is outstanding.

    The sales guy, Trent, was fantastic. Basically gave me a great price first up and said if I could get better he'd match it. When I couldn't find anyone cheaper, he through in some extra freebies anyway.

    Service Manager, Alan is great to deal with. Nothing is a problem and their work is top notch. I've had my Redarc brake controller, Firestone airbags, Safari snorkel and some other auto electrical stuff fitted by them and all excellent.

    Cheers, Sam.
    150 GXL V6 Auto. BFG AT 275/65/R17, ARB Deluxe Winch Bar, OME 2" Lift, Firestone Airbags, Dual Batteries, GME UHF, Rhino Sportz Crossrails and Platform Rack, ARB Awning, Redarc Brake Controller, Rear Drawer System, Safari Snorkel, New Toyota Mudflaps, Kaymar 'Wheel on Door' Bracket, ARB Under Vehicle Protection, IPF 900XS Spotties, Allied Hammer Wheels. Disclaimer - I am an ARB employee. [B][URL="http://www.pradopoint.com/showthread.php?17348-Sam-s-150-V6"]Buildup Thread[/URL][/B]

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    • #47
      Good service/dealers

      .
      150 GXL V6 Auto. BFG AT 275/65/R17, ARB Deluxe Winch Bar, OME 2" Lift, Firestone Airbags, Dual Batteries, GME UHF, Rhino Sportz Crossrails and Platform Rack, ARB Awning, Redarc Brake Controller, Rear Drawer System, Safari Snorkel, New Toyota Mudflaps, Kaymar 'Wheel on Door' Bracket, ARB Under Vehicle Protection, IPF 900XS Spotties, Allied Hammer Wheels. Disclaimer - I am an ARB employee. [B][URL="http://www.pradopoint.com/showthread.php?17348-Sam-s-150-V6"]Buildup Thread[/URL][/B]

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      • #48
        I'm up for my 10k service shortly. Anyone have any feedback on Sydney City Toyota in Glebe?

        Phil McCarroll in Waitara isn't exactly convenient but I'm willing to take the drive if there aren't any other suggestions closer to the city.

        Thanks

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        • #49
          [B]Good service/product
          Service provider: AAA Exhausts, Richmond, SA.

          I bought some pacemaker extractors and high flow muffler from the guys at AAA Exhausts in Richmond recently and was very happy with both the price and the service I received. The blokes there are knowledgeable and great to deal with. They gave me a few extra pieces of pipe and flared the ends to give me a few options when fitting the system myself. They do all types of exhaust work on a wide range of vehicles and have a well equipped workshop and showroom.
          Highly recommend.
          Cheers, Ben.
          Last edited by Torrie 72; 10-11-2011, 01:19 AM.

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          • #50
            in Brisbane, I wouldn't go anywhere else but Sci-Fleet at Kedron.

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            • #51
              Just had a great 20k service at Old Mac Toyota springwood. Serviced fine, plus they found the rattle that ARB had 2 cracks at and didn't find. It's ARB's fault from the snorkel install but they still said if I had no luck with ARB to bring it back and they'd fix it for free. Then when I told them about the desert trip I'm heading on, they made sure I knew how to change the air and fuel filters. When I said I'd never done the fuel filter, he took me out and talked me through it quickly, then said to drop in one Saturday and they'd take me into the workshop and walk me through changing it just in case I needed to whilst in the desert. Also free. Very happy with Old Mac so far.

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              • #52
                W.E.B Suspention - Holden Hill - Adelaide

                Recently had some work done by W.E.B Suspension on North East Road, Holden Hill. Needed to get the Tie Rod ends replaced (we'd managed to pop one of the grease seals) and a wheel alignment. While booked in they noticed the steering bushes were really sloppy so priced that work up for me and it seemed reasonable so told them to go ahead. Well - they had some trouble with that job - and ended up holding onto the car for a day and a half. (And here's the point where they differentiated themselves - I'm a big believer in not getting upset when you hear bad news from a business because it's a great opportunity to see people shine, or show that they're jerks).

                They called me regularly with updates on what they were having trouble with and amended eta's etc etc which was good (and surprisingly uncommon) - but i was getting nervous that i was going to see a massive bill for lengthy services due to a bolt / nut / something that was stuck. Rocked up to pay the bill thinking i was an even odds chance of having to dispute the big bill only to find that they didn't charge a cent extra above what was quoted and actually proactively discounted the original price because of the inconvenience of being without my car longer than expected.

                They'd also left the A4 printout of the wheelalignment results on the seat in the car for me - which i hadn't gotten on my last wheel alignment - had to go asking for it.

                After just dropping a few thousand dollars at a large three letter 4WD company and feeling like i should think myself lucky they dealt with me - i found this customer service experience to be quite refreshing
                2008 GXL Option Pack 1. TJM T13 Colour coded Bullbar. Lightforce Striker 170's. 2" Bilstein + King Springs lift. Tyredog TPMS. Uniden UH7760 + RFI CDQ5000. Brains Transfer Case Bash Plate.

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                • #53
                  This story starts out bad but ends up ok. Goldfields Toyota had my baby for a 100,000 service. Rang me just before lunch and all good to go. I knew something wasn't right when I saw the bill. But the girl went through everything they had done so off home I go. Get under the car and they haven't changed the in-between tanks filter. Open the bonnet and there's a fair amount of oil splashed around. Take it back and politely complain. Turns out they serviced my car as if it was a V6 petrol, not diesel. Somebody cocked up the VIN. Anyway the service manager got to the bottom of it and a new filter was installed and they degreased the engine bay. Best of all they didn't charge me the extra couple of hundred bucks for the filter and labour that it should have cost.
                  Dave
                  Views expressed are mine alone and are not intended to compromise the integrity of my employer nor offend those who may read such views.
                  Bugger Bali, get out and see Australia before we sell it all to China.

                  Comment


                  • #54
                    This is a good story that started bad. My daughter has just taken delivery of a 2013 Hilux TD twin cab. We had the dealer fit a lift kit (brand not important to this story). The car had the 1000km service in Rocky by the Toyota dealer. Last week she drove from Rocky home and noticed a 'clunk' from the rear end. On inspection the bolt from the front of the right leaf spring had come undone and almost fell out. It was only held in by 20mm. On speaking to the suspension installers they advised the car should have been checked at the 1000 service. No notice was placed in the car to advise this was necessary. The Toyota dealer told me that the normal practice was if a car had aftermarket springs they would not check them. This has now changed and the dealer will check every bolt. The dealer also replaced the bolt and lock nut with a new one at no charge.
                    We are lucky nothing bad happened here but it shows that some dealers are prepared to change their outlook on aftermarket items fitted to the car. Imagine what the insurance company would think if the car caused an accident or worse.
                    08 VX D4D, Lift, Safari Snorkle, Trailblazer Fridge, Custom Storeage System, BFG, ARB Safari Bar, Wife, Kids, Codan NGT HF Radio, Debt.
                    06 100 Series Sahara, Bilteins, Kings, Beaudesert 3", Diff drop, Unichip Q4, Safari Intercooler, EGR delete, 20ft Bushtracker, Codan Envoy more coming.
                    Sometimes i wake up Grumpy, most times i leave her sleep.

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                    • #55
                      Service/Dealer: Nerang (gold coast) Hinterland Toyota
                      Last Used: July 2013
                      Work Done: Flush and replace Auto Transmission Fluid.

                      Quoted 390 by grand motors, quoted 280 by Hinterland, Fit it in the day I rang up. Nice people, picked up car 15 min after I was originally told it would be finished (cant fault that). Cost 220 as the oil was cheaper than they had quoted!! informed me my brakes were a bit spongy.

                      Only bad point i looked in the engine bay about a month later and found a clamp on one of the hoses. so the cooler wasn't getting any fluid.

                      end result I would be happy to go back.

                      Case
                      Former Grande Owner
                      2003 V6 Grande, Pearl white, TJM bulbar, ARB under bonnet air compressor, HID Lightforce genesis spotlights, 50MM Suspension lift (yes a proper airbag lift)

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                      • #56
                        Bought some Narva gear - 4 spot LED work lights and a selection of illuminated and labled rocker switches from 4wdextreme via ebay. Ordered Wednesday arvo and delivered to Kal Friday. Very quick and impressive service and free postage to.
                        Dave
                        Views expressed are mine alone and are not intended to compromise the integrity of my employer nor offend those who may read such views.
                        Bugger Bali, get out and see Australia before we sell it all to China.

                        Comment


                        • #57
                          One of our fleet V8 troopies from Warburton was taken to Alice Springs for a service. It went to Country Diesel. The bill was $13,800. The vehicle was described by them as "un-roadworthy". It had always been serviced by Toyota before this (Goldfields). Country Diesel reckon it had never been serviced properly - ever.
                          Dave
                          Views expressed are mine alone and are not intended to compromise the integrity of my employer nor offend those who may read such views.
                          Bugger Bali, get out and see Australia before we sell it all to China.

                          Comment


                          • #58
                            I am new to "Pradopoint". Have had my 2010 150 diesel for about 5 months.
                            Can anyone recommend mechanics for a service in the Frankston/Seaford Vic area.
                            Thanks in advance.
                            Rods 150

                            Comment


                            • #59
                              ARB - Great Customer Service

                              I recently sent an email to ARB querying the Parker bulbs in my Bullbar failing 2.5 times in 12 months.
                              I received a call from the 4x4 shop in Shepparton yesterday, saying that, as a sign of good faith, ARB have sent them a set of LED parker/blinker lights for my bullbar.

                              Unfortunately, as Shepparton is 45 minutes away, and, like regular people, I work, I cant get there during the week to have them installed (and they don't install on weekends). This will have to be a mod I complete myself - Stay tuned for an update in my build thread.

                              This act reinforces why I chose and ARB bar over all the others out there.
                              Spilsy
                              Today is the tomorrow you were shitting yourself about yesterday - Billy Thorpe

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                              • #60
                                Just bought a 2005 120 series petrol Grande last week with Mickey Thompson STZ's and Tough Dog suspension and a ECB alloy bulbar.
                                Live in the Noosa area - any recommendations for servicing in this area

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