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I have 400klms on my D4D and a big puddle of auto trans fluid underneath it, thoughts...
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[url=http://www.myswag.org/index.php?topic=12264]My Prado[/url] -
Take it to Toyota, definitely should not be leaking like that.[color=red]GXL D4D AUTO Option pack more to follow & Camprite TL8s[/color] [url=http://www.fuelly.com/driver/Chuck1/prado][img]http://www.fuelly.com/smallsig-metric/46023.png[/img][/url]
Diabolus fecit, ut id facerem! -
I have spoken to the sales manager and I am dropping it off at the dealer this afternoon for them to look at it tomorrow :evil:
I thought only Land Rovers were meant to leak :P[url=http://www.myswag.org/index.php?topic=12264]My Prado[/url]Comment
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Sheesh...who's a Mr Cranky pants then??? :shock: :lol: :lol:would be parking the friggin thing on his head... Bloody hell, 55g and pissing oil out everywhere, at 400 kms You're bloody joking..
Forget mr. nice guy,
It's an oil leak, no big panic. It'd be a simple failed gasket, sensor O ring or maybe hose to the trans cooler. It can happen on any car no matter how expensive or how new or how many klm's.... I bet it wasn't leaking oil on the Toyota factory floor!!
That's why you have a warranty.
Mick[CENTER][B][I][SIZE=1][COLOR=blue]1KZ-TE Turbo Diesel, 5 speed manual, 3.5 inch lift, 265/70/17 Mickey Thompson MTZ, D-Tronic chip, Boost controller, mandrel exhaust, dump pipe, modified intake, ARB steel bar, Magnum winch, Safari snorkel, rear drawers, half cargo barrier, dual batteries, Uniden UHF, Sat Nav, reverse camera, Magellan XL , Tjm bash plates, ARB alloy roof rack, rear telescopic work light and numerous other modifications!!!
Now with 3BAR MAP sensor & 18PSI Boost![/COLOR][/SIZE][/I][/B][/CENTER]Comment
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Let's just say I'll be negotiating a refund on my $350 'dealer delivery' fee, plus a steam clean and detail. I've owned many new cars and never had a problem like this. Let's hope it's a once off as this Prado is expected to take us around Aus.[url=http://www.myswag.org/index.php?topic=12264]My Prado[/url]Comment
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After a full day with the dealer I have no news on what the issue is or when it will even be fixed. This is going to get ugly :evil:[url=http://www.myswag.org/index.php?topic=12264]My Prado[/url]Comment
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Completely agree that this isn't good enough.
Careful though. As has been mentioned in other threads covering such issues, being Mr nasty in the show room in full view of customers can end up backfiring on you.
I'd get advice from Consumer Affairs or DOCEP as here in WA (Dept of Consumer and Employment Protection) to see how you can push the issue with reasonable arguments. Especially if the dealer is being tardy about the whole thing. You may find out some interesting things to keep in mind when "negotiating" with the dealer.
I'm not saying be meek about the whole thing. I'd make the dealership feel 2cm tall! But not by flying off the handle at them. Certainly, they need to know you aren't a pushover.
Just my 2c.[b]#[/b] 2007 D4D GX [b]#[/b] Full Privacy Tint [b]#[/b] [color=#FF0000][b] Flinders Red [/b][/color] [b]#[/b] 2 x HID LightForce 240 Blitz [b]#[/b] ARB Winch Bar [b]#[/b] Alloy Rims [b]#[/b] Hilux Washer Jets [b]#[/b] Stebel Nautilus Compact Truck Horn [b]#[/b] ARB Alloy Roof Rack [b]#[/b] ARB Dual Battery System [b]#[/b] Charcoal Rough Country Canvas Seat Covers [b]#[/b] [color=#0000FF]Suspension:[/color]Autocraft Bilstein Shocks/Struts & Ridepro Coils [b]#[/b] [color=#0000FF]L.E.D[/color] Side Marker Lights [b]#[/b] ARB Onboard Air [b]#[/b] Pirelli Scorpion LT ATR 265/70's [b]#[/b][color=#0080FF]--Custom 3"exhaust---[/color]Comment
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I feel for you blkmav90. You just get your pride and joy home and this happens.
Without going over the top, I'd be insisting on an immediate repair with a time given or I would not leave the premises. Any decent dealer would offer to give you a vehicle while yours is in the workshop, apologise profusely, and a parting something to keep you happy. I have had this treatment and will stay with the dealer.
They also love you to get the vehicle serviced there also. Tell them you(and everybody you know) won't come near the place if you don't get satisfaction, and ask for the dealer Principal, if the bloke on the floor isn't treating you right.
Good luckD4D, toothbrush, soap, shampoo, thongs, stubbie cooler, fishing rods and rod holder, tide chart, bundy, snatch strap.Comment
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And no loan car while yours is in the shop ! I hope you didn't taxi it back home.Comment
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Hi Guys - I actually used to work for a Toyota Dealership and MOST of the time the person running 'interference' is the Service Manager (doesn't want the hassle). I would politely ask him to fulfill ALL of your requirements, as it will only cost you approx. $28 to lodge a complaint for a hearing with Consumer groups. NEVER in the history of Consumer Court has a Dealer won!!!! PLUS the complaint and finding goes on a permanent register for future reference (and they can lose their franchise from Toyota if they receive enough!). Make the phone call and save yourself the hassle - OR ph the Toll Free number in your warranty book and explain your next course of action to a higher authority a bit further up the foodchain with Toyota.
After sales service is an individual dealer thing unfortunately! I buy all of my vehicles form where I used to work - for price alone - but hell will freeze over before I took it to that Service Dept.!!!!2006 GXL TD Auto - TJM T13 Bar, Black Widow Drawers + Cargo Barrier with Divider & Shelf, TJM XGS Suspension + Poly Airs, Dual Battery, Kenwood DDX8032BT with Rear Camera, Magellan Explorist 600, IPF 900 Driving Lights, Uniden UHF, ERPS, DP Chip, Mickey Thompson ATZ's, Rhino Roof Racks, ARB Simpson Mk II Rooftop Tent, Open Sky Awning, Engel 40lt FridgeComment
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I called the toll free number and spoke to Toyota. The gentlemen said there's nothing Toyota can do if the dealer is rectifying the problem. He couldn't see the issue :roll:Originally posted by Mal & Mel[url=http://www.myswag.org/index.php?topic=12264]My Prado[/url]Comment
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Sorry to hear about your problem dragging on.
If your dealer is anything like the one up here, which is usually booked up for a least 1 month in advance just with servicing, the difficulty then comes with how do you fit a urgent warranty job in :?:
I would be asking for a definite time frame for the return of your car & if you haven't got one yet a courtesy car until the car is returned.[color=red]GXL D4D AUTO Option pack more to follow & Camprite TL8s[/color] [url=http://www.fuelly.com/driver/Chuck1/prado][img]http://www.fuelly.com/smallsig-metric/46023.png[/img][/url]
Diabolus fecit, ut id facerem!Comment
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I understand but this is not my problemOriginally posted by Chuck
They have offered a loan car but at this stage it is not required. If I don't have the vehicle this evening, I will be asking for a programme of work and a completion date.Originally posted by Chuck[url=http://www.myswag.org/index.php?topic=12264]My Prado[/url]Comment
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What state are you in? I know the State Service Manager for Toyota in NSW... he's actually my uncle.2006 GXL TD Auto - TJM T13 Bar, Black Widow Drawers + Cargo Barrier with Divider & Shelf, TJM XGS Suspension + Poly Airs, Dual Battery, Kenwood DDX8032BT with Rear Camera, Magellan Explorist 600, IPF 900 Driving Lights, Uniden UHF, ERPS, DP Chip, Mickey Thompson ATZ's, Rhino Roof Racks, ARB Simpson Mk II Rooftop Tent, Open Sky Awning, Engel 40lt FridgeComment
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Good news - The Prado is back in my garage
Bad news - 'No fault found' :evil:
To be continued...[url=http://www.myswag.org/index.php?topic=12264]My Prado[/url]Comment
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