Cracked dashboard

[Guest Close Guest]

Cheers Steve. At this point, I will do it myself if I can get the part at 50%. Otherwise, my outlay is $800 for the dash and DIY or $1100 going through the dealer.

[rags Advanced Member Find all posts View Profile Close rags]

I was thinking it maybe worth approaching a accident [smash] repairer for a quote as i assume in the event of airbags deploying in a smash then they would repair the dash ,and maybe they are able to offer a price for supply and fit a new dash pad.

[Clarksnow Lurker Find all posts View Profile Close Clarksnow]

I talked to the ACCC the other day and they were concerned about the issue, but said if its a safety Issue with Airbag deployment, then I should talk to the Federal Department of Road Transport, they gave me a phone number, but every time I ring someone hangs up. The number is 02 6274 7111. If anyone else knows another number that would be great.

Dont understand why I have to pay $1500, the offer from the Toyota Dealer, considering it is a manufacturing defect

[antpower Junior Member Find all posts View Profile Close antpower]

Was reading the car section in Macca's last night (kids choice), think it was the Daily Telegraph in Sydney Car section and 2 people had wrote in complaining about cracked dashboards in 120's, the response was Toyota had in some way accepted some liability and offered a discount of 70% for customers with this problem. Did anyone else see this?

[paddy81 Member Find all posts View Profile Close paddy81]

I saw one in the cars guide this week and the person had written in to say that Toyota had offered to pay 70% of the part cost and not the labor! He asked the questions is this a good offer and they replied with "YES" take it!!!! Are they mad why should any of us pay for something we had no control over and due to the fact they obviously used shit products when making it... I wish there was something else we could do!! Suggestions? As I'm all out 😡

[Landuser Junior Member Find all posts View Profile Close Landuser]

I saw one in the cars guide this week and the person had written in to say that Toyota had offered to pay 70% of the part cost and not the labor! He asked the questions is this a good offer and they replied with "YES" take it!!!! Are they mad why should any of us pay for something we had no control over and due to the fact they obviously used shit products when making it... I wish there was something else we could do!! Suggestions? As I'm all out ��

G'day Fellas,

Re dash cracks

this Herald sun article today will be of interest click the link:

http://www.heraldsun.com.au/ipad/no-...-1226359199033

No I'm afraid its not Prada Du-ne All right by Graham Smith

Landuser

[luce Lurker Find all posts View Profile Close luce]

Just adding to the list, I have a 2003 gxl purchased with 30k. It's been around Oz and over some very harsh corrugations, left in the sun and never had armor oil applied but otherwise regularly cleaned. Just recently a similar hair line crack has appeared...my main concern is how to possibly stop the problem and repair the existing crack.
Are there any suggestions which may save me reading through all the posts?
Your ideas would be appreciated.
Cheers

[Landuser Junior Member Find all posts View Profile Close Landuser]

Cracked dashboard- Graham smith article Prado problems

Just adding to the list, I have a 2003 gxl purchased with 30k. It's been around Oz and over some very harsh corrugations, left in the sun and never had armor oil applied but otherwise regularly cleaned. Just recently a similar hair line crack has appeared...my main concern is how to possibly stop the problem and repair the existing crack.
Are there any suggestions which may save me reading through all the posts?
Your ideas would be appreciated.
Cheers

Hi Luce, Click the link in the post just before yours...The guy who wrote this article can guide you re warranty claim on this.

Landuser

[Joeyoung1980 Lurker Find all posts View Profile Close Joeyoung1980]

I have the same problem and being the second owner with 120000 klm and 06 model Toyota are going to pay for a modified dash .. And I have to pay for installation .! Around $650 ...?

[Davros Advanced Member Find all posts View Profile Close Davros]

That sounds like a fair enough price for installation. It is quite a bit of work.

[bbuzz Junior Member Find all posts View Profile Close bbuzz]

I have the same problem and being the second owner with 120000 klm and 06 model Toyota are going to pay for a modified dash .. And I have to pay for installation .! Around $650 ...?

Thats about the best price going around at the moment. At least they made an offer. Older model owners are being ignored. Thats when you go to the CTTT. They will talk then.

Bill

[bbuzz Junior Member Find all posts View Profile Close bbuzz]

excellent, thanks Paddy81!!

anyone else going to send in complaint forms to ACCC?, the more we get the more chance of action

65 pages of threads, surely there are many people out there?

Come one lets get this going!!!

Put in a complaint to the CTTT as they will organise a Hearing between the two parties AND if they make a determination, it is binding. They have records of other owners going down this path so they are aware of previous decisions.
ACCC do other types of complaints. CTTT is the go.
Bill

[bbuzz Junior Member Find all posts View Profile Close bbuzz]

Half the cost is not $1500. I got a quote from another dealer for $1800 with me paying. That came down to a $900 offer and then it dropped to $700 when the job was done.
Call their bluff or go to another dealer and get a quote.

Bill

[popeye Lurker Find all posts View Profile Close popeye]

hi clarksnow,

send me through your details and i will scan and email it to you if you like

Damo

[paddy81 Member Find all posts View Profile Close paddy81]

Has anyone got anywhere with the ACCC yet? Or are we all getting palmed off like Toyota are doing?