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Interior tapping noise from front passenger pillar

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  • Interior tapping noise from front passenger pillar

    I upgraded my 120 to a 150 series in December 2018. About Mar h 2019 a tapping noise appeared that seems to be coming from the front passenger door pillar around the upper seatbelt mount.

    i raised it at the 6 month service with the dealer. When I picked the car up they could hear the noise but couldn't diagnose the cause. They asked me to book the car in for a full day so they could investigate, which I did.

    They ended up having the car for two weeks. (Courtesy car provided) They removed all the interior trim and headlining, lights and vents and seemed to think it was coming from the curtain airbag bracket which they replaced. The noise was still there. So a lot of head scratching going on with the dealer and Toyota technicians.

    i ended up cracking it and asked them to replace the car.. The next day they said they had fixed it and had test driven the car several times with no tapping noise.

    I picked the car up the next day and halfway home the noise started again. So I lodged a case with the Toyota "Guest Experience Centre". They asked what I was wanting to resolve the issue. I said I just want the problem fixed or replace the car!

    Ive also contacted the service manager of the dealer who said they don't know what to do next and are waiting for advice from Toyota Technicians.

    its been a week and still nothing. Had a call from the guest experience people to say they are still investigating the problem.

    The dealer and Toyota are saying that they can hear the tapping and they've made a video of it, but they haven't had this issue before and seem unsure what to do next.

    i doubt Toyota are going to replace the car just over a tapping noise and I have the issue that I've put on about $7000 worth of after market mods.

    The tapping noise sounds like an old typewriter (queue the jokes..."whats a typewriter ). It seems to happen when the car is thrown off camber more than on bumps.

    Has anyone else experienced this?
    2018 GXL Prado 150. ARB bull bar, Uniden UHF, OME suspension 2 1/2 inch lift, Pirahna Dual Battery system, ARB Compressor, BFG AT's, Engel fridge,Outback Sturt Offroad Camper,

  • #2
    Needs to be escalated with the technical department and use some specialized gear to locate the source or it could end up in a buy back , metro or country?
    2012 Graphite GXL T/D Auto, with all the normal crap you fit

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    • #3
      In the City, a major dealer just outside Melbourne. The dealer is in contact with the tech department from Toyota Australia. They say they've never had this before. That's why it's taking so long.

      i have raised it with them about replacing the car. Don't know how long that process would take. Then there's the issue of all the aftermarket stuff I've put on this one. I don't think they're going to be too keen on replacing it just over a tapping noise. I still can't get my head around how much trouble it has been to find the cause of the noise. Gotta be something loose in there somewhere.
      2018 GXL Prado 150. ARB bull bar, Uniden UHF, OME suspension 2 1/2 inch lift, Pirahna Dual Battery system, ARB Compressor, BFG AT's, Engel fridge,Outback Sturt Offroad Camper,

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      • #4
        From my post in this thread https://www.pradopoint.com.au/forum/...passenger-seat
        If it only happens when you have no passenger it could be the passenger seat belt buckle not returning to correct position.
        I had a noise which was traced to this after several mechanics were unable to locate.

        In any event I stuck some padding on the buckle as a further safeguard
        Pedro

        2007 D4D Auto

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        • #5
          Does it happen at any speed?
          2010 GX Turbo Diesel

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          • #6
            Hi Pedro. This is definitely from the door pillar just behind the upper seatbelt mount. Sounds like metal on metal.

            Hi Andolan. It's more obvious at 60km plus. But depends on the road surface. Happens more on twisty roads with side dips, so I guess body flexing.

            i had a call from the dealer technician yesterday and Toyota has sent their technicians with probes to have a look at it. They think they found the cause. It was hard getting the full description but he said there are 6 panel joins in that pillar and they found that two of them were rubbing together when the body moves such as off camber roads.

            They say they have fixed it but the dealer wants to be sure. So they want to do more road testing yesterday and today. So fingers crossed.
            2018 GXL Prado 150. ARB bull bar, Uniden UHF, OME suspension 2 1/2 inch lift, Pirahna Dual Battery system, ARB Compressor, BFG AT's, Engel fridge,Outback Sturt Offroad Camper,

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