Went to go away a week ago and noticed an oil leak on the garage floor, thought probably just a sump plug washer put a container of oil in and off I went. I planned to pull the bash plate off when I got there and maybe tighten up the plug. On further inspection the leak was coming from where the driveshaft goes into the diff on the left hand side, so that was the end of off roading for the weekend.
Took it to Toyota the next week and they looked at it and told me it was because the OME suspension was allowing too much suspension droop and that it had caused the shaft to move! Worse still the dealer then tried to weasel out of the repair under warranty, I had checked the Toyota Extended Warranty carefully before I purchased it and this should have been covered.
Rang ARB and spoke to the technical advisor and he explained to me how that was not possible and that the extended length of the OME shock was only 5mm longer than the original Toyota. He was also happy to put it in writing and even offered to have a store fit the parts for me if I purchased them, great service by ARB.
Amazingly Toyota Australia came back and said "in this case only they would do the repair under warranty", when they took the bash plates off they found the right hand side was leaking as well, but they said they would repair this as well.
So keep an eye out on your diff for leaks and push the dealer to go to Toyota if you aren't happy with their response.
Richo.
Took it to Toyota the next week and they looked at it and told me it was because the OME suspension was allowing too much suspension droop and that it had caused the shaft to move! Worse still the dealer then tried to weasel out of the repair under warranty, I had checked the Toyota Extended Warranty carefully before I purchased it and this should have been covered.
Rang ARB and spoke to the technical advisor and he explained to me how that was not possible and that the extended length of the OME shock was only 5mm longer than the original Toyota. He was also happy to put it in writing and even offered to have a store fit the parts for me if I purchased them, great service by ARB.
Amazingly Toyota Australia came back and said "in this case only they would do the repair under warranty", when they took the bash plates off they found the right hand side was leaking as well, but they said they would repair this as well.
So keep an eye out on your diff for leaks and push the dealer to go to Toyota if you aren't happy with their response.
Richo.

Comment