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  • My 2016 2.8 ltr Prado is coming up to 80,000 km over the last few weeks fuel consumption has jumped to 10.6/100 from 9.1/100 and is blowing a lot of white smoke, I bet toyota refuse to do anything about it because it is out of warranty. But I was thinking of getting rid of it because while I love my Toyota's I am sick of there bullshit after sales customer service. The car has a bad rattle coming from the front right hand side which at last service toyota said they couldnt replicate. Its a shame because this is my second new Prado and 4th new Toyota in 8 years.

    Comment


    • I am with you on after sales service, if they put in half the effort that they put into customer surveys into sorting out real issues then we wouldn't have many problems.
      However surely your car is still under guarantee if it is a 2016? I would imagine that any dealer would jump at the chance to get Toyota to fund them changing your DPF if you tell them there is lots of white smoke. Please post what they say when you take it in.

      Comment


      • The thing is they call to see how the service went, voice the fact the items specifically
        mentioned to be sorted never got fixed and they dance around then say when you bring it in next time ............

        Comment


        • Originally posted by jasaly01 View Post
          My 2016 2.8 ltr Prado is coming up to 80,000 km over the last few weeks fuel consumption has jumped to 10.6/100 from 9.1/100 and is blowing a lot of white smoke, I bet toyota refuse to do anything about it because it is out of warranty. But I was thinking of getting rid of it because while I love my Toyota's I am sick of there bullshit after sales customer service. The car has a bad rattle coming from the front right hand side which at last service toyota said they couldnt replicate. Its a shame because this is my second new Prado and 4th new Toyota in 8 years.

          Why is a 2016 with 80k out of warranty??
          [b]Rob[/b]

          [b]2016 Toyota Hilux SR5 D4D Auto Company Cruiser... [/b].
          [url=http://www.pradopoint.com/showthread.php?23866-Hutch-s-2012-150-GXL-V6-petrol-Auto]Hutch's 2012 Build up[/url]
          [SIGPIC][/SIGPIC]

          Comment


          • Originally posted by jasaly01 View Post
            My 2016 2.8 ltr Prado is coming up to 80,000 km over the last few weeks fuel consumption has jumped to 10.6/100 from 9.1/100 and is blowing a lot of white smoke, I bet toyota refuse to do anything about it because it is out of warranty. But I was thinking of getting rid of it because while I love my Toyota's I am sick of there bullshit after sales customer service. The car has a bad rattle coming from the front right hand side which at last service toyota said they couldnt replicate. Its a shame because this is my second new Prado and 4th new Toyota in 8 years.
            Ive been told Toyota will replace the DPF even if out of warranty due to there being a problem with the DPF design. Until fixed they will continue to replace existing design. I recommend going fo aa drive and running at 100km/h in 3rd gear when a burn has commenced. I keep doing this and looks like my fuel consumption is getting better. Just need to get the DPF into the mid 700deg. Too often the DPF is only getting to sub 500's when driving in D at hwy speeds.
            2018 150 Series Crystal Pearl Prado VX 2.8l. 2 inch King springs and Bilstein shocks, Airtek TJM snorkel.

            Comment


            • Aw sh*t,
              40000km of trouble free, smoke free GX Prado love (6/2016) and in the space of a couple of weeks two instances of the cloud of white smoke on regen. In both cases the car had been turned off during a regen and then restarted cold later. The cloud lasted 15-30 seconds and was clearly visible in all 3 mirrors. At least the second instance did some public good - there's a P-Plater who may think twice before tailgating another Prado.

              I'm visiting my friendly dealer to pick up some spares for a (fingers crossed) trip across the Simpson in July and I'll see what they say. Especially as it had just had its 40000 service a few weeks ago (just days before the first cloud of DPF death).

              Damn.
              2016 Prado GX 2.8L Auto (The third tourer)
              Y61 becomes Y62, R51 becomes R52. Nissan what are you smoking?
              2013 Patrol GU 3.0L Auto (The second tourer)
              2010 Patrol GU 3.0L Auto (The first tourer)
              1991 Patrol GU 4.2 Auto (The training wheels)

              Comment


              • Originally posted by ExNissan View Post
                Aw sh*t,
                40000km of trouble free, smoke free GX Prado love (6/2016) and in the space of a couple of weeks two instances of the cloud of white smoke on regen. In both cases the car had been turned off during a regen and then restarted cold later. The cloud lasted 15-30 seconds and was clearly visible in all 3 mirrors. At least the second instance did some public good - there's a P-Plater who may think twice before tailgating another Prado.

                I'm visiting my friendly dealer to pick up some spares for a (fingers crossed) trip across the Simpson in July and I'll see what they say. Especially as it had just had its 40000 service a few weeks ago (just days before the first cloud of DPF death).

                Damn.
                Mate, in Canberra you shouldn't have issues. Down in Lennock they know my car well and they're very responsive. Just takes a month or so to order the damn thing in if they have none in country. I've found them bloody good (so good I kept it far longer than I otherwise would have).

                ExToyota!

                Comment


                • Oh No I am surprised it has happened to your Prado as you were the first person on here to publish the soot % pid so I imagine you were on the ball with monitoring. Did you continue to monitor and has this happened without you noticing anything unusual? like lower exhaust temperatures or regens becoming more frequent or taking longer.

                  Comment


                  • to my knowledge ( and not happened to me as yet ) , it starts with lower burn temps ( blocked 5th ) , then overfilling of the DPF , incomplete emptying of the DPF , and its all downhill from there.

                    Comment


                    • CamJam
                      Senior Member
                      CamJam yeah they've been top notch with the servicing side of things so here's hoping they are just as good when it warranty time.
                      ExToyota! - Oh what a feeling ;-)
                      Hows the the Y62 treating you? I imagine thats a gem of a motor - hope its not flogging your wallet senseless. Both of my Y61's were absolutely bulletproof and great trucks to live with as long as you didnt mind the truck like handling.

                      JohnLynn
                      Senior Member
                      JohnLynn and Nudgebar - Yup I've been regularly keeping an eye on it and have seen absolutely nothing out of the ordinary with regard to burn frequency and temps. Never seen higher than 100% and seen as low as 4% with a burn that happened on the open road at 80-90km/h.

                      This is bothering me a lot more than it should. I'm back to the Simpson in July and hoping to do the CSR one day. The Prado's been a really good allrounder (which is probably why it gets labelled boring) but if I cant trust it to get me to the far end every damn time .......
                      2016 Prado GX 2.8L Auto (The third tourer)
                      Y61 becomes Y62, R51 becomes R52. Nissan what are you smoking?
                      2013 Patrol GU 3.0L Auto (The second tourer)
                      2010 Patrol GU 3.0L Auto (The first tourer)
                      1991 Patrol GU 4.2 Auto (The training wheels)

                      Comment


                      • Any update on new design, are they actually looking at rectifying this ?

                        We just had our 2 year book service at 35k on the clock, started seeing white smoke a few weeks back.

                        Toyota did a forced burn and said to monitor smoke. I also mentioned there was soot in the tail pipe they said that something is wrong, but just monitor it.

                        Has any one contacted ACCC ?

                        Comment


                        • Originally posted by ExNissan View Post
                          CamJam
                          Senior Member
                          CamJam
                          Hows the the Y62 treating you? I imagine thats a gem of a motor - hope its not flogging your wallet senseless. Both of my Y61's were absolutely bulletproof and great trucks to live with as long as you didnt mind the truck like handling.
                          The handling isn't too different from the 200/ KDSS I've had previously - which is pretty good. It's probably a little early to tell with the wallet side - so far it's been 15.2L/100 after 1800km doing the regular driving that I did in the Prado at 11.1L/100km. So that's about 1650 litres more per year or around $2600 worth of fuel (I do around 40,000km/year these days). But as you mention in your last para - I can be assured I have no DPFs, EGRs or Turbo's (or injectors like my 200) that are going to cost a lot, and I can be assured I can get to where I want to go and back when touring. Biggest downside is that there's no great forum like this, as well as fewer things available on the market for it. But too early to tell really. No squealing is a bonus! If they bring out the Petrol Prado again it'd be my next car...
                          CamJam
                          Senior Member
                          Last edited by CamJam; 22-05-2018, 09:27 PM. Reason: EDIT: Might add that I still have the 150... the Y62 is on order and I'm in a work-Y62 at the moment that I've been running since we got it with 78km's on it.

                          Comment


                          • Originally posted by Rockhop View Post
                            Any update on new design, are they actually looking at rectifying this ?

                            We just had our 2 year book service at 35k on the clock, started seeing white smoke a few weeks back.

                            Toyota did a forced burn and said to monitor smoke. I also mentioned there was soot in the tail pipe they said that something is wrong, but just monitor it.

                            Has any one contacted ACCC ?
                            They must be looking at it. It's all over the internet both in forums like this, FacePlant, Motoring websites etc etc. As for the ACCC - I got a very defensive response from Toyota when I mentioned I may look into it for the DPF and the squealing issues I have had. They replied indicating they would escalate it to NCAT (whoever they are) and I would have to be prepared for a lengthy and costly process before anyone could take it to the ACCC. I did see on Berrima Diesel page, though, that they dropped the email of a bloke in ACCC that's apparently looking into it. Thought about sending him an email, but then thought the bloke's just had his work email flashed up on facebook so he's probably not going to be a happy chappy this week.

                            Comment


                            • Honestly from what I've seen on youtube etc. The worst thing about Y62's are the owners... They've become a great option though as the price has been slashed so much that it's a hard ask to pay the extra 30-40K for a cruiser with the same sort of kit as you get in the base y62 standard. I guess I've got a few misgivings about them though.
                              • There's no diesel option, petrol (and particularly with a big V8 and towing a camper) is going to be real thirsty if doing any offroad work in remote areas. (it's frustrating that Toyota have made such a debacle with DPF's, injectors and under-powered engines in the 150 (I include both the D4D and 1GD engines in this)- I still honestly think a good diesel engine is a fantastic choice for a 4wd). A good example of where to start on a good design for a diesel would be for Toyota to go pull apart one of those 4J Isuzu motors, by all accounts fantastic engines that can handle big boost.
                              • Independent suspension all around- I guess it makes it handle better on road, but offroad you won't quite get the flex of a live axle, and according to a few guys you smash tyres when towing as the camber angle goes wonky. (Also makes them harder to lift apparently, but I'm not certain of this)
                              • Resale value, not sure with a new one but some of those early examples apparently sat on car lots for years until Nissan gave the price a hair cut. Probably not so bad now, but you'd be pretty pissed if you purchased one at full price and then had a 20K touch up on your resale value.
                              • Accessories availability doesn't seem to be as good as those of a 150/200 where you can basically get anything you want- It's probably a function of popularity and relative scarcity of the vehicle, but certain things are apparently very hard to source.
                              I can totally understand you moving away from the Prado though with all the issues you've had- It really reinforces the need we have in Aus for lemon laws. I think I remember you saying somewhere that your dealer had been pretty good about it (which is nice to hear, and I'd imagine there'd be plenty who would have just tried to brush you off) but the fact remains that you've been sold a defective product and should be entitled to a refund or new car. I would have loved to see the 150 get an engine that is more capable of moving it around- A v6 diesel like the Amarok has with 550NM would have been a good start...

                              Comment


                              • Originally posted by Atherton View Post
                                Honestly from what I've seen on youtube etc. The worst thing about Y62's are the owners...
                                You're not wrong there at all. I definitely get the impression there's a little small d*ck syndrome at play, continually trying to say how much less they paid than an LC200, bagging the V8 Diesel in the LC200 (to be fair, it's had a lot of issues) and always talking about power and 0 - 100km times. I joined a couple of facebook pages and forums and pretty well left after a month of sports wheel modifications, 37" wheel comparisons, drag race video's and the constant smashing of any other persons choice in car.

                                I'd not get a diesel option again though - not for a while. I can work on a simple V8 petrol, and that goes for the LC200 version too. The independent suspension is to a degree negated by the traction control (just like in the Prado) and the HBMC which forces a wheel in the air down as far as possible. At least to the point where I won't need any more articulation (I've previously done all that I have done in a 2009 Pajero). Resale is solid - not if you paid stupid prices earlier, but now it's a $69K drive-away car and early 2016 models are still getting $52K or thereabouts. My Prado cost me $66K and I've got a buyer who is willing to part with $53.5K come change over time. Accessories - spot on though. Front Bars/ Rear Bars/ Roof Racks are fine. But recovery points are neigh on impossible (forcing you to use only one manufacturer of bars - Rhino - that doesn't have a one or three-hoop design).

                                The worst of it all - as soon as I signed the contract, the squealing stopped in my car (the 'last straw'). I don't know if it's a winter thing, but it's got my pinky-toe just staying inside the car at the moment. I've just come back from Vic HC and it performed superbly - as did the Y62. It was only 6 days - Prado 11.8L/100 (driven by better half), Y62 16.7L/100 (driven by me). That's from a proper litre/ km count too, not the computer.

                                Comment

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