This just proves that old-school Toyota service managers have not changed. They blame the customer for everything, even when Toyota has ponied up for a replacement gearbox. WTF?
We had a Toyota (not a Prado) kill it's second gear synchro some years ago. Service Manager made me take him for a ride in it and pronounced there was nothing wrong, it was my driving. I pulled up immediately and made him drive. It was way worse. After he finished wiping the egg off his face he got the gearbox fixed by Toyota.
We switched to Nissan for company cars after that BS.
We had a Toyota (not a Prado) kill it's second gear synchro some years ago. Service Manager made me take him for a ride in it and pronounced there was nothing wrong, it was my driving. I pulled up immediately and made him drive. It was way worse. After he finished wiping the egg off his face he got the gearbox fixed by Toyota.
We switched to Nissan for company cars after that BS.
Comment