The following report is in Queensland's Sunday Mail today (14/2/16).
I have attempted to reproduce the article word for word....
edit... Obviously that should read "$62,000 Prado buyer"
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A Queensland motorist will sue car giant Toyota after it refused to fix or replace a new $62,000 four wheel drive he claims arrived with "terrific vibrations"
Toyota conducted an inspection and acknowledged the fault is "due to engineering of the vehicle and this requires the assistance of TMC Japan"
However, the company has told disgruntled buyer Peter Dewar of the Sunshine Coast, the vibration "does not constitute a major failure and the vehicle is fit for purpose"
Mr Dewar, a dispatch manager, has engaged high profile lawyer Peter Boyce in a bit to recoup his money.
He told The Courier Mail that he test-drove two cars and ordered a Prado GXL 2.8L turbo diesel automatic wagon through Ken Mills Toyota.
"The car I received turned out to be not suitable for driving. It vibrates through a certain rev range, about 1,800rpm, which is when you are at cruising speed. You hear a drone, feel it through the steering wheel and my wife can feel it in the passenger seat. Its terrible"
The 61 year old thought it might be something simple to repair and notified the dealer. He was told to bring the vehicle in to be checked and a staff member drove it., informing him he suspected the problem could be related to the gearbox. However, Mr Dewar said that almost three months had now passed with no action forthcoming from Toyota. A letter from the dealer informed him : "It is the firm opinion of Toyota that the vibration reported does not constitute a major failure." He was offered three free services for the "inconvenience". Mr Dewar was told reports on the vibration had been sent to Japan. A Toyota spokeswoman confirmed that the company was currently investigating the vibration.
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I have attempted to reproduce the article word for word....
edit... Obviously that should read "$62,000 Prado buyer"
************************************************** ************************************************** ***********
A Queensland motorist will sue car giant Toyota after it refused to fix or replace a new $62,000 four wheel drive he claims arrived with "terrific vibrations"
Toyota conducted an inspection and acknowledged the fault is "due to engineering of the vehicle and this requires the assistance of TMC Japan"
However, the company has told disgruntled buyer Peter Dewar of the Sunshine Coast, the vibration "does not constitute a major failure and the vehicle is fit for purpose"
Mr Dewar, a dispatch manager, has engaged high profile lawyer Peter Boyce in a bit to recoup his money.
He told The Courier Mail that he test-drove two cars and ordered a Prado GXL 2.8L turbo diesel automatic wagon through Ken Mills Toyota.
"The car I received turned out to be not suitable for driving. It vibrates through a certain rev range, about 1,800rpm, which is when you are at cruising speed. You hear a drone, feel it through the steering wheel and my wife can feel it in the passenger seat. Its terrible"
The 61 year old thought it might be something simple to repair and notified the dealer. He was told to bring the vehicle in to be checked and a staff member drove it., informing him he suspected the problem could be related to the gearbox. However, Mr Dewar said that almost three months had now passed with no action forthcoming from Toyota. A letter from the dealer informed him : "It is the firm opinion of Toyota that the vibration reported does not constitute a major failure." He was offered three free services for the "inconvenience". Mr Dewar was told reports on the vibration had been sent to Japan. A Toyota spokeswoman confirmed that the company was currently investigating the vibration.
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