Originally posted by REN470
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With regards to your phone calls being recorded - that's the Telecommunications Act/ Telecommunication Interception Act which is why you will always here "This call may be recorded for..." and then a reason. If they give no reason, then that's fine too, actually. But you must be made aware of it.
I've got no drama's in having a service centre telling you it'll be switched off - good on them, at least they're being up-front. But just come out and say it's your policy - don't try and hide behind some legal-gumpf!
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