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  • Small Minded Individual

    [Begin Rant]

    Decided to wash the prado today, usually do it about every 3-4 weeks. Trouble is I am in Brisbane with level 5 water restrictions, so no hose, bucket etc. I never did enjoy 'wasting' the water anyway.

    Now my Prado is only a few months old, is in showroom condition, even after some serious off road adventures and the local woolies carpark........ it has the enviro shield and paint protection on it to guarantee my paint condition for "life". To ensure the warranty remains in place, I only use the special wash that came with it and only ever use a good quality wool mitt and leather shammy for drying. If I drop the shammy, I buy a new one!

    I enjoy washing and detailing my car, always have. Could never trust anyone else to do a good job.

    Because of the water restrictions, I have been filling up a 10l container with warm water, taking my bucket, mitt and shammy and going to the local CarLovers to wash the car. I get there at 6.30 in the morning, usually no one else around and put $5.00 through just rinsing the dust/dirt off BEFORE I wash the car. I then put my special soap in the bucket, with the water and use the mitt to quickly wash the car. I then spend another $5.00 rinsing with the spot free rinse before moving the car into a shop carpark and shammy dry the car. When that is done I go back and spend another $5.00 vacuuming the car. Total at LEAST $15.00

    Anyhow enough of the background stuff. Today I went to the ****** Car Lovers and went about washing the car. Two other people there. Four bays, so one spare. I rinse the car down, start the soaping and the owner come up to me and says "No <Removed> buckets or own detergent, I have spent alot of money on this place dont need you bringing your own stuff down".

    I replied that I had already spent $5.00 rinsing, needed to use special soap, not the CT18 he used, was half way through washing, would be finished soon and i was going to spend another $10 rinsing and vacuuming.

    His response was he didnt give a <Removed> , no buckets. Use the thick thistled brush or get out. He walked off.

    Now I appreciate it is a business, he has probably invested his super into the thing and he wants to make money. No problem.

    I start washing the car again, only half way through and someone pulls in behind me for their turn.

    The owner comes back to and says "Mate I told you no <Removed> buckets, now <Removed> off"!

    I went ballistic (glad there was no women or children around, called him everything under the sun). I asked him where it said no buckets, he showed me a small sticker, well above head height in size 8 print first point "no buckets or own washing equipment".

    I told him he was a small minded idiot, that the loss of $2.00 for a ct18 foaming sandpaper brush, was rediculous and that he was going to lose the $15 odd every 3 weeks.

    Told him to jam his facility where the sun dont shine, packed up my stuff and went to the local Hand Wash Cafe and asked them to rinse the car off, so I could shammy it. Cost me $10

    It is not about the money or the cost at the local Hand Wash Cafe. It is about some young kid, who really doesnt want to be there, dropping the rag or shammy on the ground, then picking it up and continue "cleaning" my car, sand and all. Trust me it happens, in fact I seen it today.

    Maybe I am the small minded person, in wanting my car to be clean during a drought or caring that it would get scratched whilst being "hand washed" for $44.00. I like to keep my cars in good nick, cost me ALOT of money, want it to have good resale value, not look like a piece of <Removed>.

    If I could guarantee that the local hand wash could do the same level of cleaning, without scratching it then I would HAPPILY pay the $44.00 every 2 weeks, no questions asked.

    In the meantime, I have to think of an alternative, until our 5000L water tank is installed.................... even then you need rain to actually use it.

    If you read this far, thanks. Had to get it off my chest. [end rant]

    Regards,


    Rob

    <Just reminder to EVERYONE about language, Read it from a family point of view before you post it guys.
    We have had a couple of complaints about the languge before and again today.>
    TP.
    If I associate with eagles, I will learn to soar to great heights. I am an eagle. It is my destiny to fly.

    '08 D4D Auto, Rhino Alloy Tray & Rack, Safari Snorkel, Toyota alloy Bullbar and ARB IPF 900XS spots.

  • #2
    What a tool, obviously doesn't know much about how to treat customers even if a policy is in place. You don't build a business by telling paying customers where to go, simple as that.!
    I wouldn't go back there either mate or if u do make sure you've got plenty of mud you can leave behind.. :lol:
    03 Grande V6 4.0L, ARB Deluxe winch bar, XD 9000 Warn winch, Pacemaker Headers, Colour Coded Safari Snorkel, K&N Airfilter, Slotted RDA rotors, 55W HID Hella Rallye 4000 spotlights, Dual batt, TJM comp, TJM underbelly bashplate and custom stainless front bashplates, Extended diff breathers, Reverse camera (Eclipse), Yokohama AT-S, ICON 2.5 adjustable remote resi coilovers(front) ICON 2.5 piggyback shocks(rear), 2" lift airbags, Icom ic400pro, Engel 40L, Custom drawer system, Stainless recovery points, Kimberley MyCube rooftop camper.

    Comment


    • #3
      Dark Horse,
      I have a water tank and you are welcome to use it to wash car.
      Enjoy the drive down to Hollywell northern end of Gold Coast.
      Pedro

      2007 D4D Auto

      Comment


      • #4
        Prado Car Wash

        I feel the same way, after spending so much money on the car I intend to keep it looking good. I also have paint protection and use the supplied car wash.

        The best thing I did was get the water tank, after the wash there are no water marks and using the shammy is a breeze. I never want to go back to town water again.
        Oct Build 2006 D4D Silver VX 5sp Auto

        On Car - Tint, Rust Proofing, Toyota Tow Bar
        Yoko Geolander G012, Scangauge II
        Other - Engel MT45F-S, OZTent RV5, Goldstream Wing 1

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        • #5
          Leaving aside the cost of not using their brush, (I would have to agree with Darkhorse).
          I thought, and I could be wrong, it would have more to do with the detergent itself, those car washes recycle the water and an unknown detergent could mess with their system, that could be the reson they dont allow buckets.
          Glenn
          2012 GX TD 150 with long mudflaps - [url]http://www.pradopoint.com/showthread.php?23370-Yota-s-150[/url]
          1996 GXL TD 95 with no mudflaps (sold) - [url]http://www.pradopoint.com/showthread.php?12402-My-Truck-quot-Build-Up-quot[/url]

          Comment


          • #6
            Fair and legitimate point, but telling a customer to <Removed> off under any circumstance is NOT professional business.!!! There are ways to communicate..!! Something along the lines of I'll let it pass this time but please refrain and respect our policy next time, the outcome is generally positive for everyone.!!
            $2 down on 1 out of a hundred is hardly worth losing several customers.! Nuff said.!!
            03 Grande V6 4.0L, ARB Deluxe winch bar, XD 9000 Warn winch, Pacemaker Headers, Colour Coded Safari Snorkel, K&N Airfilter, Slotted RDA rotors, 55W HID Hella Rallye 4000 spotlights, Dual batt, TJM comp, TJM underbelly bashplate and custom stainless front bashplates, Extended diff breathers, Reverse camera (Eclipse), Yokohama AT-S, ICON 2.5 adjustable remote resi coilovers(front) ICON 2.5 piggyback shocks(rear), 2" lift airbags, Icom ic400pro, Engel 40L, Custom drawer system, Stainless recovery points, Kimberley MyCube rooftop camper.

            Comment


            • #7
              I've got very little patience with nasty and aggressive salespeople / business people. I bend over backwards to earn my income and will not let some snarling business person rattle some extra coin out of me. Sure, they're just trying to put food on the table. But aren't we all. If that happened to me I would also have told the guy where to go nice and loud so other customers could hear what could be waiting for them. I have no obligation to pay extra just because someone might be a little hard up. Hey, maybe I'm a little hard up too..... Who pays extra then? I also do not have to cop a flogging because I made a genuine mistake. We all look after number one first (ourselves). Everyone does does it. So I have no problem with sticking up for myself in situations like that.

              If something isn't clearly signposted then how are you supposed to know? Telepathy? Magic?

              There was a way to hande the situation, and letting loose on the customer wasn't it. For what it's worth, I put my vote with you Darkhorse. I'd have done what you did.
              [b]#[/b] 2007 D4D GX [b]#[/b] Full Privacy Tint [b]#[/b] [color=#FF0000][b] Flinders Red [/b][/color] [b]#[/b] 2 x HID LightForce 240 Blitz [b]#[/b] ARB Winch Bar [b]#[/b] Alloy Rims [b]#[/b] Hilux Washer Jets [b]#[/b] Stebel Nautilus Compact Truck Horn [b]#[/b] ARB Alloy Roof Rack [b]#[/b] ARB Dual Battery System [b]#[/b] Charcoal Rough Country Canvas Seat Covers [b]#[/b] [color=#0000FF]Suspension:[/color]Autocraft Bilstein Shocks/Struts & Ridepro Coils [b]#[/b] [color=#0000FF]L.E.D[/color] Side Marker Lights [b]#[/b] ARB Onboard Air [b]#[/b] Pirelli Scorpion LT ATR 265/70's [b]#[/b][color=#0080FF]--Custom 3"exhaust---[/color]

              Comment


              • #8
                Thanks for the replies guys. Like I said, hopefully it wont be an issue soon once the tank is installed........... just need the rain.

                Trojan, mate no flaming and I do agree with your post. Yes it is $2.00 and yes that affects his bottom line, especially as you said if everyone did it.

                Most people would spend $6.00 - 8.00 I reckon ($2 for rinse, $2 for foam brush, $2 for rinse and maybe $2 for vacuum). I spend double that without the foam brush, thats what I was trying to tell the guy.

                If he had started off on a different foot, let me explain what I was trying to do and see how much money I was putting through and letting it slide that hour of the morning we would have both been happy.............. maybe.

                The detergent that Ming etc. give you is usually bio friendly and ph neutral.

                I didnt even rinse off the car, damned if I was/am ever going to put another coin through his business. Detergent was dry all over the car. Drove about 15k's away and had it rinsed, then dried by big blowers, lot better and less shammy work required.

                Under the strict level 5 restrictions he is making an absolute killing at the moment.

                Oh well.

                Regards,


                Rob
                If I associate with eagles, I will learn to soar to great heights. I am an eagle. It is my destiny to fly.

                '08 D4D Auto, Rhino Alloy Tray & Rack, Safari Snorkel, Toyota alloy Bullbar and ARB IPF 900XS spots.

                Comment


                • #9
                  Hi all,
                  I live in Victoria where the Murray river goes right past our doorstep and we are on stage 4 resrictions. I was washing my car in the drive way last w/end with rain water out of my 9500ltr tank - if looks could KILL i would be a dead man 1000x over. Was expecting a visit from our local water police but maybe they knew i had a rain water tank? All up I think I would have used about 50ltrs of MY water. All I can suggest is get a tank even if its only 500ltrs and you can wash your car as much as you like .
                  Cheers Ben
                  2008 Holden Calais 6ltr

                  Comment


                  • #10
                    TP sorry about that. Thanks for the edit. Must have been reading my mind, just came back to the computer to make the changes, but already done.

                    DieselMan, agree the tank is the only way to go. Ordered it in June, expect delivery and hopefully installation sometime late September. Got a 1HP pump with it as well, so we can water the garden/wash the car with a hose.

                    Will wash the car on the grass so that most of the water soaks into the lawn hopefully. I intend to put a large sign on our fence saying "Tank Water in Use" so hopefully dont get too many stares.

                    I have seen people washing there car and hosing down their driveway and look twice to see if they have a water tank or sign. We really cant afford wasting the town water, I used to like most people, now wish I hadnt and had the tank installed a long time ago.

                    Went to a Toyota dealership tonight, to show the missus a Yaris (wheel chock for the Prado, second car, see other thread) and ALL the cars, including the new ones looked pittiful, filthy dirty and dusty. My wifes comment was "Geez 12 months ago you would never see any cars in a dealership looking like that". Good to see, they had signs on each of the cars explaining that they no longer wash the cars to save water etc.

                    Like I said maybe i am the small minded individual wanting my car to look nice and clean during a drought................

                    Regards,



                    Rob
                    If I associate with eagles, I will learn to soar to great heights. I am an eagle. It is my destiny to fly.

                    '08 D4D Auto, Rhino Alloy Tray & Rack, Safari Snorkel, Toyota alloy Bullbar and ARB IPF 900XS spots.

                    Comment


                    • #11
                      Rob, People won't see the sign if your washin your car but if it only stops one complaint it has done its job I guess. I am lucky on the tank thing as there are 2 tank makers in my town, got tank delivered within 24hrs of ordering!! Cheers Ben
                      2008 Holden Calais 6ltr

                      Comment


                      • #12
                        Rob,

                        Have you consider using waterless car wash? It's carwash plus polish in one. Spray it on, wipe off the dirt and buff off the wax.

                        Here's the link, it's something worth considering. i've been using it for a year now.

                        https://www.driwash.com.au/

                        A news bulletin explaining the product.
                        http://bulletin.ninemsn.com.au/article.aspx?id=155070

                        does not work on mud splatters. :twisted:

                        cheers

                        Comment


                        • #13
                          Hi Wengnuts, thanks for the links. When we received the car we got a certificate from Ming for the protection applied. Ming does sell something similar a "dry wash" liquid.

                          Costs about $50 for 400ml. The sales person said they used it, but nearly used the WHOLE bottle in just one wash! They didnt think that it was worth it.

                          I still cant get my head around dry washing a vehicle that has dust and sand/dirt on the painted surface, without rinsing said stuff off before RUBBING this dry wash into the paintwork without it damaging it. What gives? How does it not damage the paint?

                          Regards,


                          Rob
                          If I associate with eagles, I will learn to soar to great heights. I am an eagle. It is my destiny to fly.

                          '08 D4D Auto, Rhino Alloy Tray & Rack, Safari Snorkel, Toyota alloy Bullbar and ARB IPF 900XS spots.

                          Comment


                          • #14
                            Rob,

                            One bottle usually last 4-5 washes. If there are mud splatters on the panel, then I would suggest taking it to car lovers to hose it down first. Next spray on the waterless carwash. The spray will break down the dust and dirt making it easy for you to wipe it off using micro fibre cloth. Upon wiping it you would noticed a layer of wax like smudge on the panel, using another cleaner cloth, wipe the smudge off and the car is good as new. If you in doubt, get a bottle and try it on an older model car to see the result.

                            Else I can come over next week and demostrate it to you on my car.

                            Comment


                            • #15
                              Darkhorse, what side of Brisvegas are you on, because after the bullbar incident i will not go to carlovers ever to wash my car.
                              I get mine washed at the Lutwyche shopping centre and it is like brand new every time i get it back no mater how dirty, even under the guards are black again.
                              These guys are passionate about cars and now how to look after them. They are originally from germany and are use to washing beamers and mercs. If you want a good car wash you can trust, i highly recomend these guys. They do the prado and my Black Calais once a month.
                              [b]Rob[/b]

                              [b]2016 Toyota Hilux SR5 D4D Auto Company Cruiser... [/b].
                              [url=http://www.pradopoint.com/showthread.php?23866-Hutch-s-2012-150-GXL-V6-petrol-Auto]Hutch's 2012 Build up[/url]
                              [SIGPIC][/SIGPIC]

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