First case of Bad JuJu
Sad story but my 2 week old Prado went in to my local dealership to have $4k of Toyota genuine accessories fitted a week ago.
Unfortunately, there were some issues with the Toyota Parts, their fitting and questionable workmanship that left my car with a few scars inside and out.
Very disappointing, to say the least….. I was left wondering how they got their 5 star rating.
The Service Manager advised that they will rectify the issues ASAP and my car is currently in today/tomorrow to have the issues fixed. So far so good until I had a call today that seeded an element of doubt on how my car will be returned the second time around. :sad:
I'm after some advice on how best to ensure that the dealer fixes the issues correctly. What recourse is available in these situations if they don’t come to the party and fix their mistakes?
Sad story but my 2 week old Prado went in to my local dealership to have $4k of Toyota genuine accessories fitted a week ago.
Unfortunately, there were some issues with the Toyota Parts, their fitting and questionable workmanship that left my car with a few scars inside and out.
Very disappointing, to say the least….. I was left wondering how they got their 5 star rating.
The Service Manager advised that they will rectify the issues ASAP and my car is currently in today/tomorrow to have the issues fixed. So far so good until I had a call today that seeded an element of doubt on how my car will be returned the second time around. :sad:
I'm after some advice on how best to ensure that the dealer fixes the issues correctly. What recourse is available in these situations if they don’t come to the party and fix their mistakes?
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