3 weeks ago, I searched for a good steel winch bar from Ebay and found that Tigerz11 store got some brand new steel winch bar for sale for 90s with good price. The first impression of the ad was mixed, not clear, not detailed ad and not completed photos of the item.
I gave them a call and the lady answered the phone nicely, then I was convinced that the bull bar should fit fully if I am using a 90s, of course, I own a 90s. I paid straight away by credit card.
That's when my not completed story started.
I received the items quite fast, however, ASAP I was very disappointed when opened the box because there was no instruction to fit what part to what part. Then all bad things showed up:
- One of the mounting frame has very ugly painting job. It is clearly that they painted it and wrapped asap by nylon bulbs then all the bulbs shape show up on the surface of that frame. By the way, this is not a big deal.
- Then after trying many ways, I found that the frame is absolutely NOT DESIGNED for this bull bar in any mean. There is no way I can bolt the mounting frame to the front bar. All the holes that I can assume to fit the frame to the bar either are too big or too long or too short for mounting the 16mm bolts they supplied. Even I thought that it needs to be filed off about 1cm somewhere but there is no warranty it can fit firmly together then.
Believe or not, they supplied 8 big bolts and washers but not any piece of instruction. Now I am doubt this bull bar was made under an authorized engineering and passed real tests with a real 90s.
- ASAP I contacted Tigerz11, they slowly replied that they did send me a very good one. Then they requested me sending photos to their warehouse email address.
- Extra problems were found that the bar was fitted with terrible quality signal lamps and fog light lamps, which only 2 days later I found moisture are in all of the lights on the bar.
And one scratch from the bar start getting rust now, the scratch was under the wrapping covers when I got the item, so it must was there before sending to me rather than the damage in transit.
With all the problem like that, I emailed Tigerz11 to request return items and refund me, however, they are keeping silent even I emailed to their warehouse's email and Ebay's account email.
The story still is not finished now.
I paid $$$ to find out one thing that I got so bad item with a poor engineering design that has no way to be able to fit the parts together -> So I am very doubt that this bull bar can fit into my 90s later.
One important thing is that, Tigerz11 is trying to convince me that they supported me the right one and it may be one-off bad example, however, they seemed do not want to answer me anything about the returning item to their store or refunding me.
I feel so sad about this but just want to put my story here, so if anybody has any good idea about the story like this, I really appreciate.
I gave them a call and the lady answered the phone nicely, then I was convinced that the bull bar should fit fully if I am using a 90s, of course, I own a 90s. I paid straight away by credit card.
That's when my not completed story started.
I received the items quite fast, however, ASAP I was very disappointed when opened the box because there was no instruction to fit what part to what part. Then all bad things showed up:
- One of the mounting frame has very ugly painting job. It is clearly that they painted it and wrapped asap by nylon bulbs then all the bulbs shape show up on the surface of that frame. By the way, this is not a big deal.
- Then after trying many ways, I found that the frame is absolutely NOT DESIGNED for this bull bar in any mean. There is no way I can bolt the mounting frame to the front bar. All the holes that I can assume to fit the frame to the bar either are too big or too long or too short for mounting the 16mm bolts they supplied. Even I thought that it needs to be filed off about 1cm somewhere but there is no warranty it can fit firmly together then.
Believe or not, they supplied 8 big bolts and washers but not any piece of instruction. Now I am doubt this bull bar was made under an authorized engineering and passed real tests with a real 90s.
- ASAP I contacted Tigerz11, they slowly replied that they did send me a very good one. Then they requested me sending photos to their warehouse email address.
- Extra problems were found that the bar was fitted with terrible quality signal lamps and fog light lamps, which only 2 days later I found moisture are in all of the lights on the bar.
And one scratch from the bar start getting rust now, the scratch was under the wrapping covers when I got the item, so it must was there before sending to me rather than the damage in transit.
With all the problem like that, I emailed Tigerz11 to request return items and refund me, however, they are keeping silent even I emailed to their warehouse's email and Ebay's account email.
The story still is not finished now.
I paid $$$ to find out one thing that I got so bad item with a poor engineering design that has no way to be able to fit the parts together -> So I am very doubt that this bull bar can fit into my 90s later.
One important thing is that, Tigerz11 is trying to convince me that they supported me the right one and it may be one-off bad example, however, they seemed do not want to answer me anything about the returning item to their store or refunding me.
I feel so sad about this but just want to put my story here, so if anybody has any good idea about the story like this, I really appreciate.
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