ACCC & DIRD - 120 cracked dashboard issue

[tucky88 Lurker Find all posts View Profile Close tucky88]

Hey Guys and Gals,
I have seen a few posts from people with cracked dash boards in their 120 prado's and how disappointed they are with the whole situation.
I have been in contact with the ACCC and DIRD about the situation, and i have explained to them that its not only a thing about vehicle appearance and aesthetics but mainly about safety considering that pieces of the dash could come off and become a projectile in the case of an accident.
I have forwarded on pictures that show a massive amount of crack right over the top of the SRS airbag signing on the passenger side of the dash.
I first sent an email to the ACCC explaining the situation and they replied to me the other day saying that i have some sort of case that needs answering and i should contact the DIRD (department of infrastructure and regional development) so they can investigate the matter further.
I have been in contact with a few people on the prado 120 forum on Facebook discussing the matter and there is a lot of backing as consumers for toyota to fix their mess and make it right, so i thought i would bring the good people of the prado point forum up to date and i will keep you posted.
cheers guys

[johna Member Find all posts View Profile Close johna]

Thank you for all your efforts. Hope you get some good info and suggestions from DIRD. Wont hold the breath though as GOV departments are notorious for sloooooooooow reply's and feedback.
There will be a lot of happy people if you have a win..

[tucky88 Lurker Find all posts View Profile Close tucky88]

i have received an email from the DIRD saying that they have received numerous emails about this issue with the dash boards and they have spoken to toyota motor corporation and they will not be acting on this matter as they don't believe that there is any safety issue regarding the cracking in the dashes. What i need from any of you guys that has had an accident in one of the 120 series prado and the cracks posed a risk to passengers and the driver and there were particles that became projectiles to let me no as much info as you can, they will not be re opening the case unless i can provide evidence that shows a risk to human safety. You are more than welcome to PM me and i will give you my personal email address and i will continue this little fight to get us a product that isn't defective in any way.
cheers guys