Oh that's not good then hopefully it doesn't happen in keep you guys posted
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Did this get done?
Originally posted by bprado View PostGood news for me prado people iv got a 04 prado and I just had the call to say it's been approved by toyota to get the dashboard replaced it will take up to 3-4 weeks for it to come from Japan. It all started when I sent toyota aus a private msg on FB telling them that I had called up 2 dealer in Melbourne and the I basically got told if over 10 years it won't be replaced. I received a msg back from the asking for the VIN and rego also contact number. I then received a call asking about it and I told them what happened and it happened last Christmas when I noticed the crack. I was asked if a dealer has seen it i said no so I was asked if I could take it to a dealership for inspection and ask which toyota I was going to take it which is cranbourne toyota and she give them a call to let them know I was bringing it. I took it in and they guy said just so i know anything over 10 years won't get replaced and I stated in knew that but I was asked to bring it in the guy did what he had to and said he be in touch which was yesterday . Now today I received a call saying toyota has approved it to get replaced so I'm 1 happy camper. But if possible please don't mention my name if you are going to try this just in case they changed there might do until it's replaced ok. Good luck don't for get mine is a 2004 prado and it's getting replaced
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Originally posted by caleb2003 View PostDid this get done?04 grande, bilstein A712 &A713 kings spring , 3 inch exhaust chip it chip, XGT lightforce, 1 x lightbar, Sov Bar, Tigerz11 Grande winch with rope, Oricom UHF.
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Originally posted by bprado View PostYes it did I just picked up the car then and got a brand new dashboard. I asked them do they know why my car was accepted under warranty the service guy has no idea why and said I just must be lucky. I'm one very happy customers now but I didn't get my hope's up until I picked up the car and knowing it was done as iv read that they have changed there minds before.
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Originally posted by caleb2003 View PostJust tried this, the FB person asked for my details and phone nr and said someone would get back to me, I asked for them to email me but instead they tried calling (at a time I couldn't answer) the cli was withheld, we'll see next week but Toyota have been expert in avoiding putting anything in writing about this up to now, I would be amazed if they pull through.04 grande, bilstein A712 &A713 kings spring , 3 inch exhaust chip it chip, XGT lightforce, 1 x lightbar, Sov Bar, Tigerz11 Grande winch with rope, Oricom UHF.
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Originally posted by bprado View PostGood news for me prado people iv got a 04 prado and I just had the call to say it's been approved by toyota to get the dashboard replaced it will take up to 3-4 weeks for it to come from Japan. It all started when I sent toyota aus a private msg on FB telling them that I had called up 2 dealer in Melbourne and the I basically got told if over 10 years it won't be replaced. I received a msg back from the asking for the VIN and rego also contact number. I then received a call asking about it and I told them what happened and it happened last Christmas when I noticed the crack. I was asked if a dealer has seen it i said no so I was asked if I could take it to a dealership for inspection and ask which toyota I was going to take it which is cranbourne toyota and she give them a call to let them know I was bringing it. I took it in and they guy said just so i know anything over 10 years won't get replaced and I stated in knew that but I was asked to bring it in the guy did what he had to and said he be in touch which was yesterday . Now today I received a call saying toyota has approved it to get replaced so I'm 1 happy camper. But if possible please don't mention my name if you are going to try this just in case they changed there might do until it's replaced ok. Good luck don't for get mine is a 2004 prado and it's getting replaced
Where did you get it done at? And who did you contact to sort it? I've an '04 model and has "the crack"
Cheers
Mick015
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Originally posted by Mick015 View PostWhere did you get it done at? And who did you contact to sort it? I've an '04 model and has "the crack"
Cheers
Mick01504 grande, bilstein A712 &A713 kings spring , 3 inch exhaust chip it chip, XGT lightforce, 1 x lightbar, Sov Bar, Tigerz11 Grande winch with rope, Oricom UHF.
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Iv posted some photos on the prado point FB page if and one wants a look at the new dashboard or comment on it i be able to respond quicker04 grande, bilstein A712 &A713 kings spring , 3 inch exhaust chip it chip, XGT lightforce, 1 x lightbar, Sov Bar, Tigerz11 Grande winch with rope, Oricom UHF.
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Do you have Toyota carry out the servicing of your Prado bprado?NOW FOR SALE!!! - 2004 Silver GXL 3lt 4spd Auto - ARB Bullbar, Safari Snorkel, Redarc Dual Battery System, Cooper ST MAXX, Dark Tint, IPF900XS spots, Raised Bilstein/Kings Suspension/Firestone Airbags, Autosafe Cargo Barrier, Sandgrabbers, Rola Roof Rack Stuff, Insect Screen, Dust/Wind Deflectors, Sheepskin/Black Duck Seatcovers, GME TX3510, ARB underbonnet compressor, Allied Hammer Rims, ARB UVP, [url="http://www.pradopoint.com/showthread.php?18043-Rock-sliders-steel-side-steps"]AJ Sliders[/url]
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Originally posted by Madkore View PostDo you have Toyota carry out the servicing of your Prado bprado?04 grande, bilstein A712 &A713 kings spring , 3 inch exhaust chip it chip, XGT lightforce, 1 x lightbar, Sov Bar, Tigerz11 Grande winch with rope, Oricom UHF.
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Well that's got me miffed??
Might as well send them a PM and see what happens!NOW FOR SALE!!! - 2004 Silver GXL 3lt 4spd Auto - ARB Bullbar, Safari Snorkel, Redarc Dual Battery System, Cooper ST MAXX, Dark Tint, IPF900XS spots, Raised Bilstein/Kings Suspension/Firestone Airbags, Autosafe Cargo Barrier, Sandgrabbers, Rola Roof Rack Stuff, Insect Screen, Dust/Wind Deflectors, Sheepskin/Black Duck Seatcovers, GME TX3510, ARB underbonnet compressor, Allied Hammer Rims, ARB UVP, [url="http://www.pradopoint.com/showthread.php?18043-Rock-sliders-steel-side-steps"]AJ Sliders[/url]
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Originally posted by Madkore View PostWell that's got me miffed??
Might as well send them a PM and see what happens!04 grande, bilstein A712 &A713 kings spring , 3 inch exhaust chip it chip, XGT lightforce, 1 x lightbar, Sov Bar, Tigerz11 Grande winch with rope, Oricom UHF.
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I've just been knocked back by the 'guest experience' team, who claim no knowledge whatsoever of the 10 year rule and of any dashboards being fixed outisde of the 3 year warranty. They completely refute that people like Bprado will have got theirs approved by them. They did say it was on a case by case basis but would only state that that would be determined by such factors as its Toyota service history and ownership. I noticed above Bprado claims to service himself so unless hes a liar then that seems unlikely to be the case!
Infact this is what they just emailed me:
Within the Warranty period Toyota will repair or replace, at its discretion, any original equipment Toyota components found to be defective under normal use and operation in Australia. Outside of the warranty period assistance may possibly be offered, however this is determined case by case and many different variables are taken into consideration, e.g. age of the vehicle, km on the vehicle, vehicle ownership, service history.
We are sorry to advise that due to the fact your vehicle has now well exceeded warranty parameters we are unable to provide financial assistance.
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Originally posted by caleb2003 View PostI've just been knocked back by the 'guest experience' team, who claim no knowledge whatsoever of the 10 year rule and of any dashboards being fixed outisde of the 3 year warranty. They completely refute that people like Bprado will have got theirs approved by them. They did say it was on a case by case basis but would only state that that would be determined by such factors as its Toyota service history and ownership. I noticed above Bprado claims to service himself so unless hes a liar then that seems unlikely to be the case!
Infact this is what they just emailed me:
Within the Warranty period Toyota will repair or replace, at its discretion, any original equipment Toyota components found to be defective under normal use and operation in Australia. Outside of the warranty period assistance may possibly be offered, however this is determined case by case and many different variables are taken into consideration, e.g. age of the vehicle, km on the vehicle, vehicle ownership, service history.
We are sorry to advise that due to the fact your vehicle has now well exceeded warranty parameters we are unable to provide financial assistance.
Just to be clear it was I'm not sure who approved it i just went through them and cranbourne toyota did the paper work and sent it off and got it approved04 grande, bilstein A712 &A713 kings spring , 3 inch exhaust chip it chip, XGT lightforce, 1 x lightbar, Sov Bar, Tigerz11 Grande winch with rope, Oricom UHF.
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Originally posted by bprado View PostIv posted pic's on FB pradopoint since iv had the car toyota has only serviced once when I needed the timing belt done. There no need for me to tell fibs about it. I'm just trying to help others with my experience as this Web site has helped me. Unfortunately iv got no paper work from toyota to prove it only the dashboard photos iv posted on FB.
Just to be clear it was I'm not sure who approved it i just went through them and cranbourne toyota did the paper work and sent it off and got it approved
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