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Great customer service.... Report it when you find it.

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  • Great customer service.... Report it when you find it.

    So, after our trip to Stockton overnight, I found I had wrapped up a cricket in my swag. He is no longer with us but his last stand was to eat a hole in my swag canvas.....
    So, bit of an Internet search, could not find a whole lot of helpful advice, so I went direct to the manufacturer to ask advice, their response was "we will send out a repair kit in the mail this afternoon."

    Gob smacked? Yes I was.

    So, customer service is not dead, just in hiding in som places....


    Sent from my iPad using Tapatalk HD
    D4D Prado GXL - 2014. 2" OME lift, ARB Deluxe Winch bar, ARB under body protection plates, ARB EZ Deflator, Weaco fridge, Matsen fridge on slide, BFG A/T's, ARB CKMA12 compressor, Oztrail side awning with LED lights PLUS canvas extension, Lightforce XGT's.. Oricom UHF380, GME AE4017

  • #2
    It would be good to know who the company is when good feedback is given!
    New 2015 150s GX 5 seater with floor mats, towbar and a big wish list
    Previously a 2004 120s 1KZ GX silver manual with stuff
    before that a 1996 RV6 90S with lots of gear

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    • #3
      Knew there was something I forgot...

      OzTrail is the company in question, great swags and good customer service...



      Sent from my iPad using Tapatalk HD
      D4D Prado GXL - 2014. 2" OME lift, ARB Deluxe Winch bar, ARB under body protection plates, ARB EZ Deflator, Weaco fridge, Matsen fridge on slide, BFG A/T's, ARB CKMA12 compressor, Oztrail side awning with LED lights PLUS canvas extension, Lightforce XGT's.. Oricom UHF380, GME AE4017

      Comment

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