Rust appearing on ARB Deluxe Bar

[hoops Junior Member Find all posts View Profile Close hoops]

Hey switched, I had a similar problem with my ARB bar which began at about the 6 month mark. I went back to the installer (ARB) and they looked at it... nothing happened. I asked my local crash repairer his opinion and he reckoned that it a substandard paint job which was probably done in a humid environment (I had some bubbling under the paint as well). Went back a couple more times at about 12 and 18 month mark by which time it had developed in several areas of the bar and was quite bad. Eventually I email some photos, which they passed on to HQ. A short time latter they agreed to respray it.
At first ARB was slow on the uptake but eventually came through with good customer service and it's now fixed and showing no signs of anymore rusting... I'm not sure if they resprayed it or replaced it and infact it looks (looked) great. Then about 3 months ago it sustained battle damage during an altercation with a rouge tree.... bugger !

Hey Sam, good to see ARB having a presence.... Any chance of getting it straightened and touched up???

[alternative Senior Member Find all posts View Profile Close alternative]

Ok i took my car to the 4x4 shop that fitted it, he has took some pics and is forwarding them to someone.

[switched Advanced Member Find all posts View Profile Close switched]

Well I met with the good folk at ARB this morning and they are going to have it replaced with a new spanker in about a month or so.

[alternative Senior Member Find all posts View Profile Close alternative]

Nice result Switched, its a PITA doing without the vehicle when it should have been right originally but at least they are coming to the party.

We'll see how mine goes.

[Madkore Avid PP Poster! Find all posts View Profile Close Madkore]

Geez switched, can't ask for much more than that I reckon!

Unless they gonna chuck a winch in it for you?

[switched Advanced Member Find all posts View Profile Close switched]

ARB only will need it for the day while they swap it over. Luckily for me I'll be overseas and wont need it for a while. Just hope the old man doesnt decided to take a detour on the way home from ARB via the Kimberleys. Better keep an eye out on the odometer me thinks

[switched Advanced Member Find all posts View Profile Close switched]

Geez switched, can't ask for much more than that I reckon!

Unless they gonna chuck a winch in it for you?

I've already bolted a tigerZ up the front, maybe I'll ask them to pop a front locker in there while they are there though
In all honestly, ARB couldn't have handled it any better.

[ARB 4X4 Accessories Corporate Member Find all posts View Profile Close ARB 4X4 Accessories]

Good to hear it's all sorted for you Switched.

Cheers, Sam.

[Madkore Avid PP Poster! Find all posts View Profile Close Madkore]

ARB couldn't have handled it any better.

Well said!

I reckon the true test of any company is how they handle their warranties/customer complaints.

[Guest Close Guest]

I reckon Sam is a PP member.

[Richoson Avid PP Poster! Find all posts View Profile Close Richoson]

I have been using ARB products for as long as I can remember (late 70's?) and my experience has been that they have supplied quality products that have been tested and backed to perform the required spec. The reason for choosing companies like ARB (and one or two others) is customer service and quality products.

Buy the Ebay dodiges at your own peril, when you are in the outback, the cape or other remote places and smash something through your own fault or product fault, then this is where your supplier comes to the fore, parts available and done to get you on the track in a minimum of time.

See ya on the tracks, Richo.

[Hutch Addicted PP Member Find all posts View Profile Close Hutch]

I have been using ARB products for as long as I can remember (late 70's?)

See ya on the tracks, Richo.

Gez u r old Richo, I was only born in the 70's and u already had a fourby!!
Lol!!' u walked into that one.



Hutch- 2007 V6 GXL.
2012 V6 GXL on order.

[Richoson Avid PP Poster! Find all posts View Profile Close Richoson]

Hutch

When you are as old as me dates become a blur, I was born in the 50's and have had a shedload of 4Bying, camping and touring fun if you need some instructions (on fun) or help on the tracks just call and I'm in

Pity you can't do Glasshouse tomorrow as it will definately be fun on the clay after the rain, and I have some really special olives and sourdough for lunch with a cheeky Chardonnay.

See ya on the tracks, Richo and Gay.

[wooley Avid PP Poster! Find all posts View Profile Close wooley]

Gez u r old Richo, I was only born in the 70's and u already had a fourby!!
Lol!!' u walked into that one.



Hutch- 2007 V6 GXL.
2012 V6 GXL on order.

70's!? I was a year off the 90's!

[QLD4505 Junior Member Find all posts View Profile Close QLD4505]

Are you off to Glasshouse tomorrow Richo? Are you going out with a group or solo Richo?