Service or ripoff?

[Anth120playdo Banned Find all posts View Profile Close Anth120playdo]

and you can imagine this based on what andrew?

Have you worked in a large workshop? A large dealership? Was it a shonky one?

I worked for the government motor garage. Now, if there was one place that you could really be shonky you would think it would be a govt one. Like, you know how lazy govt employees are? All lazy shiny ass' bums suckling off the teat of everyone else ( )

there were systems in place to make sure it all got done correctly. They actually have these systems in modern dealer workshops. Quality control people who's only job is to make sure stuff gets done correctly according to the systems. It would take a system designed to achieve your machiavellian scenario or those proposed by others that its one big scam.

Mistakes occur and there should be no excuses for it.

But, the this type of talk is pretty poor. Slag off an entire occupation on your gut feeling or the fact that you are convinced that things were not done on your vehicle once.

My first wife screwed around on me. I don't sniff my new one every time she walks through the front door.

lmfao

[Anth120playdo Banned Find all posts View Profile Close Anth120playdo]

Hi,


I agree with Tassie Tiger - all this talk is a bit rough, in fact I don't know why some people on here buy Toyotas as all they do is bag the dealership, the service department and the D4D engine, yet they own one and some have bought more than one - doh. I always take mine to the dealership but I also sell my cars regularly so most times they are still in warranty but from my experience my dealership is great, never had an issue with warranty but just a hint into the mindset - Now I work in the Bike industry for one of the big ones and our technical and warranty manager always looks at known service history when a dealership calls in with a major engine issue like detonation, even before he contacts the customer - no service history and he's on the defensive already.

Now I had a mate who ran a workshop and he had a really annoying customer who marked things, checked everything before he would pay for proof it was done and they would just pull out his filter (no dropping of the oil) and replace it with a second hand one they had pulled off another car and cleaned up and sent him on his way just because he was offending them with his absurd requests - what do you do then stay and watch them actually do the work?

LMFAO more

Argh what do you do.........

[tassie tiger Advanced Member Find all posts View Profile Close tassie tiger]

Everyone is entitled to their own opinion, champ if u wanna just trust blindly then who's the bigger fool?


Sent from my iPhone using Tapatalk

But did Lionel make you feel better. Sometimes we just need to be held and told it will be ok.

Hello - Champ.

[Steve M Addicted PP Member Find all posts View Profile Close Steve M]

LOL love some of these replies !!! I must say I have had the prado into Kingswood Toyota (near Penrith) for some warranty work when I first bought it (second hand) and must say there work was excellent with bullbar bracket replacement and alignment, and warped discs that they had to machine (they only had to do the front and they did all 4)..... I personally think the big dealers have improved out of sight since I worked at one (26 years ago)..... Maybe this fixed price servicing may have me returning the new one for servicing. We will see what it is when we get the new one......(my issues of trust can certainly be verified with some of the dodgy work that has been done on my prados over the last 8 years admittedly not dealerships but certainly well known after market suppliers and fitters).....Cheers Steve

[REN470 Member Find all posts View Profile Close REN470]

But did Lionel make you feel better. Sometimes we just need to be held and told it will be ok.

Hello - Champ.

Yeah but the point is not everyone has been bitten first they just mistrust a mechanic because they can. This thread stared with a guy who thought his air filter was dirty after the service even though it isn't scheduled to be changed? And his oil was black - in a diesel, really, we'll they must not have changed on mine either even though I waited for the car and saw them pour it in cause mine was black like his when I got home.

For me I'll trust my dealer as they have always done the fight thing by me.

Just wondering if the mistrusting also check how much fuel goes in when they are at a servo - how do you really know? How do you know when you buy a 500ml coke that it's actually 500ml?

[slimf Senior Member Find all posts View Profile Close slimf]

I can only imagine how bad private owned dealerships are.. If they save 10'bucks on an oils filter multiply that by a thousand cars...

[slimf Senior Member Find all posts View Profile Close slimf]

I've been burnt before.. Had a mechanic leave sump plug loose.. It came out doing 110. Looked like a bomb went off behind me... Same mechanic left 6 bolts loose that holds a cover on under the drive shaft... 5 completely came out on a trip to Balina from Gosford.. I heard a clanging noise, got under car and there was one bolt holding this plate on with about two turns left of thread. They rush, they cut costs... Dodgy.

[Heath74 Senior Member Find all posts View Profile Close Heath74]

Sadly I've been done over by big dealer service centres and individual mechanics...
So I'm not sure there's any way to be sure, unless you do it yourself.

[tassie tiger Advanced Member Find all posts View Profile Close tassie tiger]

I've been burnt before.. Had a mechanic leave sump plug loose.. It came out doing 110. Looked like a bomb went off behind me... Same mechanic left 6 bolts loose that holds a cover on under the drive shaft... 5 completely came out on a trip to Balina from Gosford.. I heard a clanging noise, got under car and there was one bolt holding this plate on with about two turns left of thread. They rush, they cut costs... Dodgy.

Hi Slim

Thats a whole different ball game to what your initial complaint was which was a criminal act of theft.

Bodgy hopeless mechanics - yep, they are out there and they suck.

[AJ120 Out of control poster! Find all posts View Profile Close AJ120]

And you can imagine this based on what Andrew?

Have you worked in a large workshop? A large dealership? Was it a shonky one? .....................................


But, the this type of talk is pretty poor. Slag off an entire occupation on your gut feeling or the fact that you are convinced that things were not done on your vehicle once.

So yes in a previous life I have had experience in a large mechanical workshop, It wasn't shonky but I could certainly see how a lazy person could get a job and do less then he was paid for.

As for slagging of at the whole industry, maybe take a chill pill on that one As I have said I trust my mechanic and never check his work as years of perfect service from him has earned my trust.

On the other hand I have had bad experiences in the past and I choose to mark a filter and check things are done when getting services done by an unknown workshop. I've had my Prado's serviced in Alice Springs before doing the Oodnadatta Track, Broome before crossing the Tanami, Cairns before heading to the tip and back across the Gulf, Broken Hill before heading to Camerons corner.......... It seems to me to be just plain common sense to check over the workmanship of an unknown mechanic before heading to remote places like these.

Anyway, I am not telling anyone they should do this, I am just saying that if people do then I think that's OK, if your mechanic is upset by you checking then maybe he's not the mechanic for you.

If you were looking at a second hand car and the salesman said it was in good condition would you inspect the vehicle or get it mechanically checked? Surely all salesman are also honest?

I really don't see what the big deal is here, if you trust your mechanic as I do then that's great, if you trust everyone in the world then that's even better, if you pay for a job and you want to check its been done then I cant see how anyone can have an issue with that, unless of course they have something to hide!

Cheers Andrew

[AJ120 Out of control poster! Find all posts View Profile Close AJ120]

Now I had a mate who ran a workshop and he had a really annoying customer who marked things, checked everything before he would pay for proof it was done and they would just pull out his filter (no dropping of the oil) and replace it with a second hand one they had pulled off another car and cleaned up and sent him on his way just because he was offending them with his absurd requests - what do you do then stay and watch them actually do the work?

So what does that prove? Your mate is willing to rip of a customer just because he doesn't like them? If you cant deal with a customer then politely tell them to take their business elsewhere, don't charge them for a job you didn't do, especially something as potentially expensive as not servicing an engine.

Seems this guy had good reason to distrust this mechanic to me

Cheers Andrew

[Pog Junior Member Find all posts View Profile Close Pog]

Let me grab my tin foil hat... Then you guys can continue....

[Anth120playdo Banned Find all posts View Profile Close Anth120playdo]

So what does that prove? Your mate is willing to rip of a customer just because he doesn't like them? If you cant deal with a customer then politely tell them to take their business elsewhere, don't charge them for a job you didn't do, especially something as potentially expensive as not servicing an engine.

Seems this guy had good reason to distrust this mechanic to me

Cheers Andrew

That's what I said I would do, politely ask them not to come back.

BUT, for example when you become a p.i.t.a to people in businesses, I can see them doing these things, not just mechanical, it's the way the world goes plenty of that. Like have a winge about some crap food when your eating out, & they might slag on your replacement. Mark that! Lol.......

And don't be confused again, I know your not talking to me, you not talking to me ever ever again, I know that

[znelbok Member Find all posts View Profile Close znelbok]

I'll post my reason for not trusting the Toyota guys.

I had my Hilux in for a timing belt change. Got it back and there was a horrid clanging sound - not real loud, but to me very noticeable as I know the sound of the car very well.

It took a week before I had time to get underneath to have a look, but I had my suspicions - and I was right forst time. The harmonic balancer had not been bolted up properly and was flopping around on the crank.

Tightened it up myself and went back to them to complain and asked them to pull it off to check for damage on the crank (had a similar problem with the power steering pulley being loose on the shaft and flogging it out). Said I wanted photos as prrof for both them and me as to the state of the crank just in case something should happen in the next year or so.

Guess what they did - nada. The belts did not get removed, there was no photo as it "was all good, no damage" and they cleaned the car for me. What a load of crap. This is not the first time that they have made a mistake with the car - I actually wonder if they are actually competent enough to do vehicle work and wont be burned by them again.

So when guys here are suspicious of a service, I would tend to think that they have every right to be so - I know I don't trust them at all. I am sure there are good guys out there, but unfortunately for them there are others that are giving them all a bad name.

Mick

[Anth120playdo Banned Find all posts View Profile Close Anth120playdo]

I'll post my reason for not trusting the Toyota guys.

I had my Hilux in for a timing belt change. Got it back and there was a horrid clanging sound - not real loud, but to me very noticeable as I know the sound of the car very well.

It took a week before I had time to get underneath to have a look, but I had my suspicions - and I was right forst time. The harmonic balancer had not been bolted up properly and was flopping around on the crank.

Tightened it up myself and went back to them to complain and asked them to pull it off to check for damage on the crank (had a similar problem with the power steering pulley being loose on the shaft and flogging it out). Said I wanted photos as prrof for both them and me as to the state of the crank just in case something should happen in the next year or so.

Guess what they did - nada. The belts did not get removed, there was no photo as it "was all good, no damage" and they cleaned the car for me. What a load of crap. This is not the first time that they have made a mistake with the car - I actually wonder if they are actually competent enough to do vehicle work and wont be burned by them again.

So when guys here are suspicious of a service, I would tend to think that they have every right to be so - I know I don't trust them at all. I am sure there are good guys out there, but unfortunately for them there are others that are giving them all a bad name.

Mick

How true,

Different to blatant rip offs though.
I have seen & experienced it way too many times. It's why I won't be tempted to buy a new vehicle or in warranty.
Silly really.
There are many incompetent mechanics & easily distracted & forget things & it's really far from ok.
That's a great reason not to go to them.