Cracked dashboard

[bprado]

Tried the facebook message and was denied through there as well. As soon as I said it wasnt serviced through Toyota she said they couldnt replace it. Will never buy another Toyota again, the dash is constantly getting worse and now looks like I need to cut my losses

That's not true bigot a 04 I had it since 120is and now done 290is its only been to get service once by Toyota when I needed the timing belt done and for any recall. I service it my self so what they are telling you is not true. Mine was replaced October 2016 so it's well past the 10 year period

[Steve M]

Full of shit, there telling every one different stories.

[Happyjack]

Dash Replacement

Getting mine done in the next few weeks. First crack finally showed up although it's been melting and sticky for months now. They have ordered the dash to be fitted. 01/07 model so just in the 10yr rubbish they want.

Good on you. I have again been refused as mine is only cracking and outside the 10yrs anyway.
I was told they did not replace dashes only cracked, but only the melty, sticky ones like yours.

[gspy4u]

Getting mine done in the next few weeks. First crack finally showed up although it's been melting and sticky for months now. They have ordered the dash to be fitted. 01/07 model so just in the 10yr rubbish they want.

[Happyjack]

denied thrice

Thee times I have gone to Toyota:
2st to the local agent who came back and said no.
2nd time direct to Toyota after a suggestion by a local Toyota employee, who then refered me back to the local Toyota agent.
3 who said no.

I have thought of going to Fair Trade as quite frankly, the dash is not fit for purpose as the threads hear and elsewhere show,
Toyota Australia basically deny it's a problem and when said it's all over the internet I was told
"we don't take any notice of what said in there"
so what about the same problem in the US https://www.carbuyingtips.com/articl...rd-repairs.htm

I would hazard a guess that the problem arose from a change in formulation and/or supplier of the dashes across a number of models.

So to Toyota for not providing an equitable solution to the problem in Australia

I can't afford to pay for a dash replacement so I'll put up with it as hopefully I'll pass on before it does.

[blackvx]

Tried the facebook message and was denied through there as well. As soon as I said it wasnt serviced through Toyota she said they couldnt replace it. Will never buy another Toyota again, the dash is constantly getting worse and now looks like I need to cut my losses

[Stane]

I've just had the dash pad as they refer to it in my 2005 120 series replaced by my local Toyota dealer, at a cost of $1250, just couldn't stand the look of it as it was, certainly makes the inside of the vehicle feel new once again, unable to come up with an alternative to the replacement dash, apparently if it had been a 2006 model, just 1 year younger so to speak, Toyota would have come to the party with a type of deal, where I would have had to pay the labor cost and they the materials. No regrets though.

[Benlux]

Getting mine done this Monday it's 2007.


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[caleb2003]

Its a december 05

So is mine, which has been denied twice, there is just no logic to this at all. Well done on getting yours done though.

[quadrio]

Its a december 05

[Hogey66]

Just had mine done today

Is yours under or over 10 years old?

[quadrio]

Just had mine done today

[bprado]

Like bprado, I sent Toyota a private msg on Facebook.

They have since asked for my VIN, rego and contact number, and said someone would get in touch.

Let us know who you go hopefully some good news they probably ask if you have had a dealer inspected it yet if not they tell you to take it for it inspection and they send the paperwork in

[Madkore]

Like bprado, I sent Toyota a private msg on Facebook.

They have since asked for my VIN, rego and contact number, and said someone would get in touch.

[bprado]

Mate, I didn't mean to imply that you are a liar, far from it, I meant that Toyota are claiming that we the 'out of Warranty community' are mistaken for believing that there is any rule for cars up to 10 years and also that any cars outside of that can ever be fixed, they are ignorant of the fact people across the country communicate these days. Infact when I last went to the dealers the guy their scoffed that I shouldn't believe anything on forums (in order to dismiss me), many of them are quite arrogant about this so I did ask the customer rep for specifics of why they would not grant mine yet have been definitely granting others fixed, but she said it wasn't true and sent me the vague email I posted above.

All good mate it was early in the morning when I read it lol. I did ask the service guy when I picked up the car why did mine get approved and he said no idea they just go on a case by case and he was very surprised mine got approved. Hopefully soon they just recall and fix them like in the USA.