Cracked dashboard

[WilloughbyWarrior]

Trying to find out but having trouble decoding the VIN - any tips?
On the plate inside the bonnet, r/h side firewall, it says BVM 03/06.
I assume that's the month of manufacture?
If Toyota want to play hardball, they picked the wrong guy - my wife and I are both journos.
Does extended warranty carry any weight?

[Hogey66]

What month 2006 is it? If it's not September or later I doubt you will get anywhere with them, they are being real bastards about it!

[WilloughbyWarrior]

Fellas,
I have a 2006 Grande - with said cracks.
Chatswood Toyota just called back to say Toyota weren't agreeing to repair it, but wouldn't tell me what the criteria were, and wouldn't even provide any written correspondence informing me of the decision.
From what I can see in this thread they are repairing some vehicles more than 10 years old, and the decision is quite arbitrary.
Anyone have any insights or advice... I have emailed customer service to say I'm not accepting their decision.

[Greg.mustang]

Greg.mustang

Hi all tried to get my dash replaced (2003 120 series) but rejected twice by Toyota so went down the track of having dash replaced by my local dealer.
Negotiated a price of $890.00 for the part and $400.00 to fit which was better than original quote of $2500.

Cheers

Greg

[Hogey66]

U

Hi all,

I've read a heap of the posts with interest and see there's largely mixed reviews on what will be and won't be repaired, largely depends on where too!!

Has anyone had it done on the Gold Coast with any success? I have an 05/04 GXL, and am watching the cracks get worse just sitting here


Cheers

Mick

Mexmike had success with his 03 model early this year on the Gold Coast but there have been very few others over the ten year mark that got thru.

[Mick015]

Hi all,

I've read a heap of the posts with interest and see there's largely mixed reviews on what will be and won't be repaired, largely depends on where too!!

Has anyone had it done on the Gold Coast with any success? I have an 05/04 GXL, and am watching the cracks get worse just sitting here


Cheers

Mick

[Auscanclan]

Hi Folks,

I too took my 2007 GXL with 210 km on the clock to the local Toyota swrvice centre. They took pics and sent to Toyota Japan.

Having the dash replaced on Friday.

Happy boy here and even happier wife.

Pierre

[Wtrxprs007]

Hey guys,

I went in to my local Toyota yesterday, advised them i had a few cracks around the air vents and along the side. He took some pictures and said needs to go to Toyota Warranty Claims.
Recieved a call back from local Toyota a few hours later, advising me they are going to replace my dash, advised it will be 6+ weeks, comming from Japan.

My date is 10/06 on the vin
Car done 125k
I did have the Toyota Extended Warranty - only claim was water pump 65k mark

So very impressed with that.

Like steve said, lucky you got yours to them in time.

On another note, 65k and water pump stuffed? Wow

[Steve M]

Luck you didn't wait too much longer they would have wiped you. Glad your getting a new one. Will make a big difference to the look of your Prado that's for sure...

[Peter G]

Hey guys,

I went in to my local Toyota yesterday, advised them i had a few cracks around the air vents and along the side. He took some pictures and said needs to go to Toyota Warranty Claims.
Recieved a call back from local Toyota a few hours later, advising me they are going to replace my dash, advised it will be 6+ weeks, comming from Japan.

My date is 10/06 on the vin
Car done 125k
I did have the Toyota Extended Warranty - only claim was water pump 65k mark

So very impressed with that.

[Madkore]

Thanks for reminding me Kandy...

[KANDYG]

FYI There is a non-compulsory recall for all toyota models with cracked dashboards as long as your car is under 10 years old, I am getting mine fixed for free. You need to ask about it they won't tell you straight out.

[Rodeorunach]

Anyone got a quote from Toyota to supply and fit a dash?

Cost me $731nz to have the dash fitted they supplied the panel
I think they are about $800nz

[Madkore]

Anyone got a quote from Toyota to supply and fit a dash?

[BAZPRADO]

it is a common problem specially on the 120 series it has happened to mine but has stopped and have learned to live with it. mine has not opened up and i have had it for 2 yrs. does not affect anything.

It does impact the resale value to great extent, they would deducted from the purchase price!