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  • Wow that's awesome knighto!
    [B]CANYONEROOOOO *whipping in the distance*
    [URL="http://youtu.be/7ZeFDe44Ddo"]
    http://youtu.be/7ZeFDe44Ddo[/URL]

    Toyota LandCruiser Prado GXL V6 [COLOR=#800000]Red[/COLOR][/B] (APRIL 2006 BUILD)

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    • Originally posted by Knighto View Post
      Walked into Bridge Toyota Darwin today to enquire about Toyota replacing cracked dashboards, the guy there said whilst its not a recall it's a customer satisfaction program.
      He didn't stop to think and just grabbed the camera, took some photos and said that the paperwork will be complete that day and the dash will be in in 4-6 weeks.
      I was all set for having to plead my case but nope! Very happy to wait the remote area wait times to get a nice new dash.

      2006 GXL
      Shouldn't be an issue replacing yours as you are likely to be within the 10 year period.

      Comment


      • I asked my local dealers about 4 months ago and they requested a replacement from Toyota but were knocked back. My car was within the 10 year thing 4 months ago but not now (dec 05 model Grande). Don't really know where to go from here, has anyone had any official documentation from Toyota stating about this 10 year thing that they can share?

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        • The 10 year thing comes from the dealer. Go back and appeal.

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          • Originally posted by amts View Post
            The 10 year thing comes from the dealer. Go back and appeal.
            I've written a formal email and asked them nicely to escalate to Toyota HQ, we'll see where it goes.

            Comment


            • Originally posted by KIMBOPRADO View Post
              Just read the recent posts on this.

              I've had a hairline crack starting near driver's side A/C vent up across lip above instrument cluster to other side for about 12months now. The rest of the dash is fine

              My Prado is March 2006 build with 180,000km's. - just within the 10 year limit

              Will go see a few Perth dealerships and report back later in the week
              Well Visited the City Toyota Northbridge dealership this morning, were well aware of the cracked dash board issue.
              They checked my VIN - and it was outside the VIN range!!! Even though under 10 years (just), the advised would still lodge a claim with Toyota HQ. Took pictures (wanted my keys to start the car for photo of the OD reading as well) and will advise. But they did say a recent corolla claim was knocked back being outside VIN range - ain't looking good for me.....
              KIMBOPRADO
              Senior Member
              Last edited by KIMBOPRADO; 18-02-2016, 01:41 PM. Reason: typo
              [SIZE=1]06 Prado GXL,V6 auto BLACK,MT STZ LT265/65/17,toyota sovereign bull bar.Because of Prado Point HAD to get - Lovells springs/Bilstein shocks-50mm lift,ScanGaugeII,Dig Options AVN11TP GPS Unit, Lifestyle rack, Hilux Jets,AMTS 55W HID Black Euro Spotties,AMTS tyre carrier spacer,AMTS radiator bash plate, AJ120 rock sliders,LEDLAD interior lights,AMTS LED sov.bar,AMTS recovery points,safari snorkel and pioneer platform -DAMM YOU PP!![/SIZE]

              Comment


              • Originally posted by KIMBOPRADO View Post
                Well Visited the City Toyota Northbridge dealership this morning, were well aware of the cracked dash board issue.
                They checked my VIN - and it was outside the VIN range!!! Even though under 10 years (just), the advised would still lodge a claim with Toyota HQ. Took pictures (wanted my keys to start the car for photo of the OD reading as well) and will advise. But they did say a recent corolla claim was knocked back being outside VIN range - ain't looking good for me.....
                Just had call from the Manager of warranty claims, after a review my VIN actually was within the range, new dash ordered.

                Cheers Kim
                [SIZE=1]06 Prado GXL,V6 auto BLACK,MT STZ LT265/65/17,toyota sovereign bull bar.Because of Prado Point HAD to get - Lovells springs/Bilstein shocks-50mm lift,ScanGaugeII,Dig Options AVN11TP GPS Unit, Lifestyle rack, Hilux Jets,AMTS 55W HID Black Euro Spotties,AMTS tyre carrier spacer,AMTS radiator bash plate, AJ120 rock sliders,LEDLAD interior lights,AMTS LED sov.bar,AMTS recovery points,safari snorkel and pioneer platform -DAMM YOU PP!![/SIZE]

                Comment


                • Originally posted by KIMBOPRADO View Post
                  Just had call from the Manager of warranty claims, after a review my VIN actually was within the range, new dash ordered.

                  Cheers Kim
                  Click image for larger version

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                  • Great news Kim

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                    • Originally posted by KIMBOPRADO View Post
                      Just had call from the Manager of warranty claims, after a review my VIN actually was within the range, new dash ordered.

                      Cheers Kim
                      That is not a cool prank they played on you lol
                      [B]CANYONEROOOOO *whipping in the distance*
                      [URL="http://youtu.be/7ZeFDe44Ddo"]
                      http://youtu.be/7ZeFDe44Ddo[/URL]

                      Toyota LandCruiser Prado GXL V6 [COLOR=#800000]Red[/COLOR][/B] (APRIL 2006 BUILD)

                      Comment


                      • toyota took photos of mine over a week ago, called today and was told the guy who took them is away and no one else could tell me what has happened with it as apparently they are locked out of his system or some bulls#it. clearly hoping I will go away. will call them again Monday.

                        The guy on the phone mentioned 10 year cut off rule and said they have had heaps of 2004's declined recently. told him I know of some even older ones being approved. see how we go!
                        2012 4dr JK wrangler, 3.5" AEV lift, AEV mags, 35" muddies, front/rear arb bars, tjm sliders, pioneer platform and some other goodies

                        Comment


                        • Originally posted by amts View Post
                          The 10 year thing comes from the dealer. Go back and appeal.
                          Mine is a 2004 model - dealer had taken picts ( week later = declined )
                          Appealed the issue over phone toyota head office - only response was its over the 10 yrs thing.asked about a 50 /50 deal or a cheap replacement dash board - couldnt help me there either.

                          Has anyone had any luck with a over 10 yr replacement?

                          Comment


                          • Originally posted by oceanrunner View Post
                            Mine is a 2004 model - dealer had taken picts ( week later = declined )
                            Appealed the issue over phone toyota head office - only response was its over the 10 yrs thing.asked about a 50 /50 deal or a cheap replacement dash board - couldnt help me there either.

                            Has anyone had any luck with a over 10 yr replacement?
                            I had mine replaced under warranty, its an 11.03 gxl.

                            Cheers,

                            Mike.
                            03 120 gxl 4ltr, tjm t13 bar,illuminator 9" led spotties, oricom uhf, rock sliders, brush bars, toyo open country mt's, tjm bash plates, airtech snorkel, brc comp breather kit, k&n filter, redback extractors, 2" king spring hhd lift kit & tough dogs, roadsafe front recovery points, hilux washer upgrade, rhino rack, sunseeker2 awning & foxwing, maxtrax, redarc dc, dual batteries, 80 ltr engel, titan rear drawers..

                            Comment


                            • I'm still waiting on HO to get back to me regarding my claim, initial dealer claim denied, appealed to HO and that was denied and latest appeal to the national warranty manager is pending. I laid out the usual points - merchantable goods and fit for purpose, airbag deployment affected, long time loyal toyota customer, how wonderful their products are.. Blah blah
                              Time will tell, though I can forsee me ordering the dash from Japan and fitting it myself..
                              Silver '04 KZJ120~Manual~GXL~Dobinson/Kings lift~Custom valved Ironmans~Detroit Locker~Endless Air~X9 Superwinch~Madman EMS1~TJM Dual Battery~Rhino Roof Tray~120W solar panel~Foxwing awning~Bushskinz UVP~Long Ranger water tank~Bushman fridge~Steinbauer P-Box~Beaudesert 2 3/4"~Airtec Snorkel~TJM Sliders~Prico Boost Gauge~BFG-KO2s~TPMS~GME TX3420~Front and Rear Cameras~Ultimate Camper hanging off the back!

                              Comment


                              • Makes you wonder why the Service Note had vehicle from 02 to 09. I will be bringing this point up if mine gets declined on Friday.
                                04 GXL - Red Centa dual battery, Alloy B/bar, BFG AT's, Rhino Rack commercial bars x 3, GME TX3540, TJM roof cage, Outback Ideas recovery points, LHS rear drawer, 2" Dobinsons/Bilstein lift, ARB CKMA12 air compressor, CoilRite airbags, ARB 2.5m awning, MCC Dual Wheel Carrier, Eagle Eye headlights with 55w hid lo beam.

                                Comment

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