prokiwi, I said we never had an issue with people having noisy injectors. Meaning IF some vehicles have noisy injectors it would not cause an diabolical issue with an engine. Toyota seem to agree with this by the way.
About your claim. that's not true at all. If someone has a failure due to our product we stand behind it a fix it. You say you had "injector issue". What issue? And what issue did you tell me and I did bugger all??? I never will have a customer say I did bugger all about anything we do. If I told you there is nothing we can do about the noise it was because Toyota had to replace the injectors like they have been doing. It's hardly a Chip It fault.
Also, if a person shows a receipt that we received a chip and we cannot find the delivery we cop it on the chin. I don't think people here would expect a company to send out a warranty part or item if the customer's part never turns up. Find me one company that does. How do we know where it went or if someone actually did send something back to us?
We live in Australia where every express post article is trackable. You know that. All someone would need to say is: "here is the proof". With our record of customer support you would get the chip back within days.
We definitely are not perfect but our reputation is pretty good on this score.
So you sold the car at a loss because it had injector noise or injector failure? Come on
About your claim. that's not true at all. If someone has a failure due to our product we stand behind it a fix it. You say you had "injector issue". What issue? And what issue did you tell me and I did bugger all??? I never will have a customer say I did bugger all about anything we do. If I told you there is nothing we can do about the noise it was because Toyota had to replace the injectors like they have been doing. It's hardly a Chip It fault.
Also, if a person shows a receipt that we received a chip and we cannot find the delivery we cop it on the chin. I don't think people here would expect a company to send out a warranty part or item if the customer's part never turns up. Find me one company that does. How do we know where it went or if someone actually did send something back to us?
We live in Australia where every express post article is trackable. You know that. All someone would need to say is: "here is the proof". With our record of customer support you would get the chip back within days.
We definitely are not perfect but our reputation is pretty good on this score.
So you sold the car at a loss because it had injector noise or injector failure? Come on
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