My engine chipping experience so far

[mark360 Banned Find all posts View Profile Close mark360]

Off topic, removed by admin

[Chip It Senior Member Find all posts View Profile Close Chip It]

Mark the Op Amp that we advised of in a previous post effected all chips ... not just Prado of course.

Sounds like you are pissed off about something else and by sticking a post like you have here shows that we may never get on your good side.

About refunds, ask any one on this forum that has ever wanted a refund if they were refused? In fact ask the lovely lady in posts above regarding emails she received from us OFFERING her money back.

We sure bend over backwards to see our customers happy where ever and when ever possible. Anyone that has been to our shops and dealt with us will have seen this first hand. Dont know where you get off having a bash at us like you have.

Can't please everyone I guess.

[mark360 Banned Find all posts View Profile Close mark360]

Robert, sounds to me like you can't take some very simple and obvious criticism. Call it constructive criticism. I could have coated it in sugar but i just stated it simply. I make a couple of obvious and factual points and im 'having a bash'? Next you'll be dismissing me off hand becuase i havent got 500 posts up here.
The fact is i took that quote directly from you guys. If youre so happy to give a moneyback guarantee why dont you simply remove that bit and make it a real moneyback guarantee?
I see you totally ignored my comments about pictures of your manufacturing facility. And if you do manufacture it why cant it be put into a simple waterproof or at least water resistant plastic box as these are available from Jaycar also.

[Chip It Senior Member Find all posts View Profile Close Chip It]

We dont place in water proof box because there is no need. We provide a water resistant box and include another nylon bag to place the chip in and mounted high on the firewall you would need to submerse the vehicle to submerse the chip. If people wish to place inside the cabin they can.

Reason why we don't take people like you seriously? I dont see you complaining that DP CHIP, ROO RAPID, TUNE IT ETC ETC ETC dont place their products in water proof box. I dont see you complaining about anyone elses lack of money back guarantee.

We write those words into the agreement because we dont want people to think you can take a chip on a test run and hand it back to us. Fact is, no one that has had issues with the product and asked for a refund was ever refused.

That's the problem with forums; any Joe can fling unsubstantiated BS without any recourse.

and for you mark to get on here after 5 posts and come out with negative, unfounded comments does speak a lot. We have been on forums since we started. Take a look at all forums we are on (google for them) and you can see that the overwhelming advice is that we give the best service pre and post sales, have a product that has more features than the opposition, better warranty and costs less money. Besides this, we are THE ONLY CHIP SELLING in Australia that does make their own chips. Let me make it clear Mark, NO ONE ELSE DOES ... they all buy from overseas at prices so low you would be surprised. For that matter, open a DP chip (or others mentioned) to see what components are inside. You get 3 diodes and a variable resister and that's right ... no water proof box!!! But that's another story.

[mark360 Banned Find all posts View Profile Close mark360]

Off topic, removed by admin

[Chip It Senior Member Find all posts View Profile Close Chip It]

Do you have one of our chips? If not, you are talking out of your hat as to how we deal with our customers. Our customers have first hand knowledge about their experience. Maybe you should contact them and argue your point. You will get their opinion rather than trying to get me to say anything that is contrary to your insupportable claims.

No serious customer cares what Company in Australia makes the boards for us. Are you for real? Why would you need for me to divulge this info? If you are so should you are helping the forum why dont YOU prove that we don't put it all together in our lab/workshop? I mean, then you will not be labelled a keyboard warrior but someone that REALLY digs out the facts.


BTW, would you like to show your facts of the other companies offering a better, no questions asked money back guarantee?

[Guest Close Guest]

Guys, play nice or play elsewhere.

[wooley Avid PP Poster! Find all posts View Profile Close wooley]

Guys, play nice or play elsewhere.

Sorry Andrew :$

[MidLifeCrisis Out of control poster! Find all posts View Profile Close MidLifeCrisis]

I can confirm I have been to the facilities at Clarkson (or near there) in WA. I have watched the child labour in full swing, ok maybe they were of age, but at 40 plus everyone seems too young lol.

While everyone should and does have the right to voice an opinion, especially those that are experiencing issues, I think common sense says STFU with negative comments on a forum until you have earned the right.


Everyone knows I am a fan of Chip-it, but more importantly they know I do not have any reason to promote them. 5 posts with negative comments just implies you are on the DP payroll.

Finally, Wooley, language please, I don't want to have to tell your Mum again so save it for the fight cage at Bendlebey.

mlc

[mark360 Banned Find all posts View Profile Close mark360]

Off topic, removed by admin

[SWR Banned Find all posts View Profile Close SWR]

Gday mark360

Quote: Well excuse me for not toeing the party line.

Answer: Your starting to learn quick like many others

Cheers

[Chip It Senior Member Find all posts View Profile Close Chip It]

I wouldn't trust him as far as I could throw him ... so here was my PM to mark360.

"Mark

your comments were altogether bombastic and on a public forum it comes across really poor.

I am always upfront and honest with customers and potential customers but when people want to slag me off online, well you can see it normally flies back in there face twice as hard.

To continue here would be best. Rip into me all you want. It then is you asking me questions and me defending ... privately.

The reason you got hit hard is because what you were asking was completely unreasonable.

WHAT IF we did not design, design and build our own chips ... we still kill the rest with better service, price and product.

And you can see that people here (and elsewhere) really do like our stuff.

BTW yes we do make our own stuff. Many people have been to our workshop to see for themselves.

Hope this helps

Cheers"

[Chip It Senior Member Find all posts View Profile Close Chip It]

MLC thanks to you too. It makes it hard when we try to defend ourselves against people that obviously have an axe to grind. We are the ones that can look stupid against KB warriors. A big thumbs up.

[Davros Advanced Member Find all posts View Profile Close Davros]

I wouldn't get too upset about it Robert.
I haven't read anything in this thread for ages, until this morning when I decided to read the last few pages.
Very early on, It was obvious to me that the guy had a specific agenda or a mental illness. I don't say mental illness as an insult...... just acknowledging that it is a reality for many in our community.

If I can save up the loot, I am still interested in getting a chip, and that is after reading all of the flaming of late.
Keep up the good work Robert.

Steve

[Ages Senior Member Find all posts View Profile Close Ages]

If I can save up the loot, I am still interested in getting a chip, and that is after reading all of the flaming of late.
Keep up the good work Robert.

Steve

me toooooo