The reality is $5-10K is a typical ARB fitout so the sales guys/fitters get complacent. Most of their business also comes from trade, case in point I saw 6 brand new white Rangers being fitted out at a local ARB dealer yesterday, these are low margin, high volume get them in and out quick jobs. The fitters therefore get used to doing jobs quick and not thinking them through.
I am about to get new OME shocks fitted by an ARB franchise. Last time they fitted the tyres they scratched every rim including the spare. I told the owner today, if you scratch my freshly painted rims I will not pay you for the job. He reluctantly agreed as he knows what the rims are worth from the last time we did this dance.
I am about to get new OME shocks fitted by an ARB franchise. Last time they fitted the tyres they scratched every rim including the spare. I told the owner today, if you scratch my freshly painted rims I will not pay you for the job. He reluctantly agreed as he knows what the rims are worth from the last time we did this dance.
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