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Am I expecting too much from my installer?

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  • #46
    Thanks everyone

    I now have a commitment from the both the head office and local owner that all shoddy work will be rectified. I'm happy to see them come around but wouldn't it have been nice if I could have just picked up the Prado and driven it away with a smile on my face. Let's see how it goes next time.

    The work will definitely be independently inspected after the repairs. I have a mechanic I've been using for years but suggestions for quality 4x4 specialist would be appreciated. I've been in contact with the relevant local agencies who have confirmed that if the work is still not of an acceptable standard these guys have blown their chance and are required to cover the cost of having the repairs done elsewhere. From my recent discussions with their head office and the local owner I'm feeling more confident that proper care will be taken with the repairs.
    Last edited by Max; 21-09-2011, 04:32 PM.

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    • #47
      Originally posted by croozza View Post
      I think we could all do better, even after a case of beer each.
      SWMBO wasn't too keen on my doing the work myself...she's change her tune now though

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      • #48
        Originally posted by Whitey1 View Post
        That gap between the bar and infil panels should be more like 15 mm. Not sure about the 150s but I know the 120s bars move a lot in relation to the body(or is it vise versa?)
        I've spoken with TJM who have advised the fitting instructions state a minimum 20mm gap...I've got 15mm. They will realign the bar as part of the repairs

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        • #49
          Originally posted by Rogerthatv2 View Post
          Wow, that is a shocker. Funny is but a few extra minutes taking time to read instructions and 'finish' a job and you would of been a happy customer...
          It doesn't take long and it doesn't take much effort. I'd be embarrassed to hand over something like this

          Originally posted by Rogerthatv2 View Post
          In the Hayman Reese bolt kit for the 150 is about 1 foot worth of pinch weld, this is to hide a cut around the bumper bar however that cut is a shocker... uses a hack saw. They might need to invest in masking tape, nikko pen and a compressor and air hack saw. Use a razor to dress the cut and then put on the pinch weld, looks a million dollars.
          Will question them about this and why the pinch weld was not used. I may not have even noticed the hack job if they'd taken an extra few minutes and covered it neatly

          Originally posted by Rogerthatv2 View Post
          The TJM bar has also not been fitted right, first of all it is to close to the infil panels, don't worry about off road as if you cross train tracks it will rub at that gap. The zip ties on the inside inner guard are a shocker, TJM give you 3 x bolts, washers and nuts each side to better lock it on. They have also cut the drivers side to short and the same time you cross those train tracks will be about the same time that the zip ties pull through the inner guard plastic.

          I would also be checking to make sure there are 4 bolts per side on the mount that goes from the bar to the winch mount frame on that car as I would almost bet my left nut that it will only have 3 bolts per side holding it on. Which in this case you might be lucky as you then will be able to adjust the bar down and drill the lock off holes to stop the bar moving when doing serious off road work.
          Thanks for the info Daniel, sounds like you've installed more than one TJM bar. I've spoken to TJM over the phone but still plan on taking it in to one of their outlets to get a first hand opinion before the repairs are done

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          • #50
            Originally posted by switched View Post
            I should also point out the below pic was of the hayman reece towbar I installed. A much nicer finish then what most shops would spend the time doing.
            Click to view.

            [ATTACH=CONFIG]2872[/ATTACH]
            Not THAT'S what I was expecting

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            • #51
              Originally posted by Max View Post
              Thanks for the info Daniel, sounds like you've installed more than one TJM bar. I've spoken to TJM over the phone but still plan on taking it in to one of their outlets to get a first hand opinion before the repairs are done
              I have been around one or 2 whilst they have been installed mate, I have also seen far to many like yours poorly installed by independants and TJM stores alike but it all comes down to how it will be rectified. I could almost bet I know who sold and installed it for you as well

              Give Earl a call at TJM Parramatta and tell him Daniel sent you to see him. I will send Earl a message tonight to expect the call / drop in. He will look after you and check it out once installed.

              Best of luck, Daniel
              Rogerthatv2
              Avid PP Poster!
              Last edited by Rogerthatv2; 21-09-2011, 06:29 PM.
              -----------------------
              Daniel
              Toyota Prado 150 Series D4D VX Auto Graphite with a 2009 Jayco Hawk Outback
              My Rig Build Up - [URL="http://www.pradopoint.com/viewtopic.php?f=38&t=9064"]viewtopic.php?f=38&t=9064[/URL]

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              • #52
                Thanks Daniel. I'll give Earl a buzz in the morning

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                • #53
                  Thats absolutely shocking ! The police would have been removing me from the 4x4 shop, thats bloody criminal damage.
                  [size=1]2011 GXL D4D Auto | ARB Deluxe winch bar | Bilstein/Ridepro platinum lift | MT ATZ P3's | Dick Cepek Torque rims | Airtec snorkel | Lightforce Genesis 55w HID | GME UHF | 55w HID high beam | Rhino Rack bars & Cage | ISI extreme rack | Dual Optima Batteries | Milford MXV-70 cargo barrier | ARB onboard air | Prodigy P3 | Drawers & Black widow fridge slide | Waeco CF-50 | Kaymar rear bracket and LED light | EscapeGear seat covers | Sandgrabbas and more...[/size]

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                  • #54
                    Hey Daniel,

                    Thanks for putting me on to Earl, he was very helpful.

                    In general he's happy with the bar install and has suggested trimming a few mm from the diagonals of the infills where they're rubbing before they get sprayed. Apparently this is not unheard of when installing a T13 on the 150 so I'll put it down to the installer not being familiar with TJM bars.

                    Right guard cut and cable ties are a different story.

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                    • #55
                      The guys that fitted my ARB bar have also used cable ties on the inner guards of my 120.
                      I figured it was an ARB thing, looks dodgy but dont know whether it the way its supposed to be or not???
                      Marc, 2003 Grande V6, Just a Bit of Stuff Done..........Work in progress.
                      [url=http://www.pradopoint.com/showthread.php?21168-1Coolbanana-s-Grande-Build-Up]1Coolbanana's rig build up[/url]

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                      • #56
                        Originally posted by 1coolbanana View Post
                        The guys that fitted my ARB bar have also used cable ties on the inner guards of my 120.
                        I figured it was an ARB thing, looks dodgy but dont know whether it the way its supposed to be or not???
                        That is the recommended method for the ARB install, I thought it was dodgy so made up plates to go behind, see post #78 in my rig build for details.

                        Cheers Andrew
                        [COLOR="#FF0000"]So Long and Thanks for all the Fish![/COLOR]

                        [url=http://www.4wdadventurers.com/showthread.php?3840-AJ-s-120-Prado]MY PRADO AND DIY CAMPER TRAILER[/url]

                        [url=http://www.4wdadventurers.com/showthread.php?3975-AJ-s-79-series-Cruiser-Ute]MY HZJ79 Landcrusier[/url]


                        [SIGPIC][/SIGPIC]

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                        • #57
                          Originally posted by AJ120 View Post
                          That is the recommended method for the ARB install, I thought it was dodgy so made up plates to go behind, see post #78 in my rig build for details.

                          Cheers Andrew
                          Thats right, because they have to cut away some of the inner guard, and in this process you lose some points where the inner guard gets clipped on, so they have to make a new one to hold it in there.
                          97 VX Grande, with front & rear air lockers, ARB Sahara winch bar with tigers 11 winch, 2" EFS lift, 265/75/16 Achilles Desert hawk XMT, and more.


                          [B]Bitumen - A blatant waste of taxpayers money![/B]

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