So this is how your car gets treated when it goes in for a lift !!!!!!!

[ntp Addicted PP Member Find all posts View Profile Close ntp]

Looks like the rubber has moved..........

Unbelievable... maybe moved after third speed bump at 99kph?

And the outcome from your friendly discussion with the Manager is, IMHO, bullish!t.

After everything you've said about the quality of their service, you can't just put this down to a mistake and one d!ckhead.

Imagine how many times this has been done before. Or how many others get away with this crap.

Let others decide. Quite frankly, if your post about their response is it, I'd be sending video to ACA. If they value you and their reputation, they'll be doing more than saying sorry. You've done nothing wrong so not sure of why you're backing down on this issue.

Sorry for your troubles but this sh!t needs to be called for what it is.

[Guest Close Guest]

It is impossible for the rubber to move once the strut is assembled. But poor form on the loose nuts.

Better check that the bottom strut bolt was tightened when the car is on the ground and not while up on a hoist. Otherwise the bush will just get chewed up.

[matt150 Avid PP Poster! Find all posts View Profile Close matt150]

Glad to see they double check everything [IMG][/IMG] [IMG][/IMG] Looks like the rubber has moved..........

FFS what a bunch of wankers...

[Anth120playdo Banned Find all posts View Profile Close Anth120playdo]

The rear needs to be about 30mm higher than the front. 790mm at the front is about the benchmark for a 2" lift.

When the rears are the same as the fronts, it looks like the front is higher. You need a bit of rake for it to look 'normal'. Plus it helps when you load up the Prado for a trip, it doesn't drag it's butt around if it has some rake to start off with.

That is absolutely disgusting! Front 790 to 800, rear 30 higher as Andrew said. Normally after the suspension settles, who knows whether it will settle after that. Hope you get it sorted and I would consider passing the information over to the Police as well.

Steve I believe the owners responsibility and don't really understand why you are keen to protect the owner.

If it was me and I got the response you got I would hold the owner completely responsible for what his employees have done, why because he is responsible, it's his business and his employee.

I would be going nuts right now, naming and shaming him to anyone that would listen, posting his details on every forum and taking the video to the police station.

It might sound like childish revenge but I would be doing it more to stop other people getting this crap service and more importantly doing all I could to get that hoon off the road.

I would be thinking if I don't do something about this clown who's to say he won't kill some kid crossing the road on a test drive in someone else's car next week. Imagine if that did happen and I saw it on the local news and though I maybe could of done something about it?

It is impossible for the rubber to move once the strut is assembled. But poor form on the loose nuts.

Better check that the bottom strut bolt was tightened when the car is on the ground and not while up on a hoist. Otherwise the bush will just get chewed up.

Agree with that & every post.
Spacers are bad news.
790/820mm is about perfect for a Prado.

Tighten bottom bolt on the floor helps prevent premature wear.
Suspension experts say that is the rod, if its not tightened on the floor, it can wear on the side.

Loose top hat, not even loose, just sitting there, this is so pathetic

after all this sh!t, that's soooo bad you have to name them on this pst.

[karlmagoo Junior Member Find all posts View Profile Close karlmagoo]

Agree with the punters here, name and shame, disgraceful behaviour and work, and they get paid for the privilege of giving ya car a flogging, what if you get a ticket from a camera in a few weeks? 100 in a 40 zone , near a school no less, mate save someone else the same drama, and help rid the world of this cowboy style workmanship and behaviour.



Cheers

[Steve M Addicted PP Member Find all posts View Profile Close Steve M]

mjrandom, here is the pics written on the box's [IMG][/IMG] [IMG][/IMG] [IMG][/IMG] [IMG][/IMG]

[D4D Addicted PP Member Find all posts View Profile Close D4D]

That looks like some old stock with those dates...

[MidLifeCrisis Out of control poster! Find all posts View Profile Close MidLifeCrisis]

Steve

There is no doubt you are honorable in "protecting the boss"

However, you are a customer and the Boss did NOT protect your assets, took your money and has a legal duty of care.

You should be offering him an honourable out by making you an offer to:
1. Apologise -check
2. Refund your money - uhm outstanding
3. Terminate the shite - uhm oustanding

or
4. Suffer severe loss of customers when it it either placed on YouTube or Today tonight.

Seriously, whether he knew or not, HE is the boss, HE takes home the profits, HE has the responsibility for HIS staff.

Mlc

[Steve M Addicted PP Member Find all posts View Profile Close Steve M]

Just got back from the 4wd shop and had another go about the nuts and been pissed at paying labour for shit work man ship. There are two spacers either side. He said they run the same strut for all of them and where the spacer sits some thing to do with depending on your load as to what spacers are used ?? What is installed is recommended but if it doesn't drop 5 to 10 mm within 500k he has two 10mm spacers to put in and pull one of the others out either side.. I have no idea about this shit so can only go by what you guys here and him telling me stuff. He said I could take these straight out of my 120 ? and put into a 150 if I needed. So I suppose I have to wait until 500k and see how it goes. Not sure the build date of the parts would be an issue ?? Cheers Steve

[PLAYDOH Senior Member Find all posts View Profile Close PLAYDOH]

That looks like some old stock with those dates...

Old Stock January 2013...???? You want the paint to be still wet while they fit to your Prado do you?

The shocks which probably count more so aren't old when you consider the time from packing to the time they reach a workshop for fitup, the coils are a little older but they are only wound steal with a bit of paint.

[zutta Senior Member Find all posts View Profile Close zutta]

Steve I'm feeling for you mate Just been through the whole lift schmozzle myself. After install and reinstall and reinstall i have finally got it sorted.

have you posted your measurements mate? from centre bottom of rim to bottom of guard.

[MDS69 Advanced Member Find all posts View Profile Close MDS69]

Just got back from the 4wd shop and had another go about the nuts and been pissed at paying labour for shit work man ship. There are two spacers either side. He said they run the same strut for all of them and where the spacer sits some thing to do with depending on your load as to what spacers are used ?? What is installed is TJM's recommendation but if it doesn't drop 5 to 10 mm within 500k he has two 10mm spacers to put in and pull one of the others out either side.. I have no idea about this shit so can only go by what you guys here and him telling me stuff. He said I could take these straight out of my 120 ? and put into a 150 if I needed. So I suppose I have to wait until 500k and see how it goes. Not sure the build date of the parts would be an issue ?? Cheers Steve

And what was his excuse this time. Seriously you are owed a refund and keep the gear at a minimum.
Is the rubber on top of the spring a few pages back installed upside down???

[Steve M Addicted PP Member Find all posts View Profile Close Steve M]

Zutta.... I have 803mm on the rear and 805mm on the front this is measuring from lip on rim at the bottom straight up through the centre of wheel to the start of the wheel arch ??....Cheers Steve

[Steve M Addicted PP Member Find all posts View Profile Close Steve M]

Don't think so MDS69, he checked it while I was there as he said its part of the upper bit ?? Will double check tomorrow when its light and compare to the other side........Cheers Steve

[zutta Senior Member Find all posts View Profile Close zutta]

So now they actual tightened everything i would assume after settling you will end up under 800mm at front which is all good.

Rear seems low compared to suspension database on here which might explain u saying it looks a bit skew if ? Maybe your rears loaded up though ? fuel/other