150 Cracked Inner Guard List

[andoland]

When did you have the patch kit fitted? If recently, maybe they have changed their approach.

You are probably the only person on this forum that has been treated fairly by Toyota. They provided the kit but I had to pay labour. I was clearly told that it was the aftermarket suspension that had caused the problem. This was probably two years ago.

It would be just over 3 years ago. Vehicle was still (just) in warranty.

[Graydog]

Thanks Dobbo
Will get the silly season out of the way and might get back to you.
Graydog

[hulbyw]

My Prado has aftermarket suspension, 2nd battery, bullbar and winch. Toyota installed the patch kit at no cost to me without a single question/comment about the aftermarket bits. The dealer took photos of the car from front, side and rear to show that it had not been abused and that was it.

When did you have the patch kit fitted? If recently, maybe they have changed their approach.

You are probably the only person on this forum that has been treated fairly by Toyota. They provided the kit but I had to pay labour. I was clearly told that it was the aftermarket suspension that had caused the problem. This was probably two years ago.

[andoland]

Given the 'mods' to the vehicle you won't get anything from Toyota, they consider any addition as a mod.

My Prado has aftermarket suspension, 2nd battery, bullbar and winch. Toyota installed the patch kit at no cost to me without a single question/comment about the aftermarket bits. The dealer took photos of the car from front, side and rear to show that it had not been abused and that was it.

[Dobbo]

Thanks Krypto
Well I definitely gave them a couple of good months of corrugations in 2014. Tyres down to 20 psi most of the bad roads. Ripped huge chunks of rubber out of my BFG's but never lost one.
The cracks are as bad as any in photos on this thread. My guess is the cracks have been that bad for two years.
I will check out the patch kits. I want another 100,000km out of this car which runs like a dream.

I have a patch kit for the RHS side that I no longer need as I upgraded to a newer model, and would like to sell it.

PM me if interested.

Pete.

[Graydog]

Thanks Krypto
Well I definitely gave them a couple of good months of corrugations in 2014. Tyres down to 20 psi most of the bad roads. Ripped huge chunks of rubber out of my BFG's but never lost one.
The cracks are as bad as any in photos on this thread. My guess is the cracks have been that bad for two years.
I will check out the patch kits. I want another 100,000km out of this car which runs like a dream.

[krypto]

Member: Graydog
DOM: 02/2011
Engine: D4D
Model: VX
Crack Location: Both Sides Passenger Side/Drivers Side
Crack appeared @: Just had a look. Who knows when they occurred. Now at 190,000km.
Toyota Response: Not yet approached Toyota
Outcome: NA
Battery & Weight: Original Style Battery and Tray Passenger Side. 'Supercheap' Tray (self installed) and Century Marine Pro battery Drivers side.
Battery Tray: Forget brand, bought at Supercheap, self installed.
Tray Modifications: Not much, just enough to accommodate air con brackets.
Vehicle Modifications: ECB ally bulbar, after purchase: Bilstein shocks, Dobinson springs, 50mm lift, air bags rear. 18" BFG all round.
4WD Trips: Purchased car July 2013 with 100,000km. Installed second battery and headed out. Gibb R Rd, Mitchell Falls etc, Cape Leveque,
Tallawana Track, Gary Hwy, Gunbarrell, Heather etc back to Uluru. Had to take a serious nosedive off a 10ft edge onto Cape Leveque Rd after going bush around a bogged road train, partly removed the bash plate. Nasty shock to car but all else seemed good.

This car came off a farm in central NSW. The guard(s) may have been cracked when I purchased. Here am I over two years and 90,000km later discovering this thanks to this thread.
What are the consequences for not getting them repaired ?
Should I take it to Toyota for some action or just a waste of time ?
Thanks
Graydog

Given the 'mods' to the vehicle you won't get anything from Toyota, they consider any addition as a mod.

The cracks generally come from high frequency vibration ie corrugations. I found this out when working on the problem with Toyota. I'm pretty sure my cracks came from one corrugated road that I do a few times/year. By the way, tyre pressure definitely is a factor on corrugations.

How bad are the cracks, I always wondered what would happen if you do nothing? If you do fix the only proper fix is using the patch kits, mine has patch kit with weld and still fine after 3 years.

[Graydog]

Member: Graydog
DOM: 02/2011
Engine: D4D
Model: VX
Crack Location: Both Sides Passenger Side/Drivers Side
Crack appeared @: Just had a look. Who knows when they occurred. Now at 190,000km.
Toyota Response: Not yet approached Toyota
Outcome: NA
Battery & Weight: Original Style Battery and Tray Passenger Side. 'Supercheap' Tray (self installed) and Century Marine Pro battery Drivers side.
Battery Tray: Forget brand, bought at Supercheap, self installed.
Tray Modifications: Not much, just enough to accommodate air con brackets.
Vehicle Modifications: ECB ally bulbar, after purchase: Bilstein shocks, Dobinson springs, 50mm lift, air bags rear. 18" BFG all round.
4WD Trips: Purchased car July 2013 with 100,000km. Installed second battery and headed out. Gibb R Rd, Mitchell Falls etc, Cape Leveque,
Tallawana Track, Gary Hwy, Gunbarrell, Heather etc back to Uluru. Had to take a serious nosedive off a 10ft edge onto Cape Leveque Rd after going bush around a bogged road train, partly removed the bash plate. Nasty shock to car but all else seemed good.

This car came off a farm in central NSW. The guard(s) may have been cracked when I purchased. Here am I over two years and 90,000km later discovering this thanks to this thread.
What are the consequences for not getting them repaired ?
Should I take it to Toyota for some action or just a waste of time ?
Thanks
Graydog

[krypto]

I found one facelift 2014 model with the old guards (!) Brand new at the dealer lot. Not sure how many still had the old guards.

Way back when I was dealing with this I noticed a few of the very first upgrade models had the old style guards. Must have been sitting in the yard for a long time!

I found one facelift 2014 model with the old guards (!) Brand new at the dealer lot. Not sure how many still had the old guards.

[hulbyw]

All pre the update in 2014. New ones have a different inner guard setup

[jasmal]

Is this just an issue with the older 150 models, or brand new ones also?

[hulbyw]

That's their standard response. Even if you show them examples of Prado's with stock suspension and cracks they will not admit they have a problem with their product. The fact that they make a repair kit and that they changed the inner guard design in 2014 clearly shows to me they know they have a problem.
I got them to at least supply the parts kit.

[Bailey84]

Thought I should update what is going on.

Managed to get it in to the Toyota dealer and the service guy took some photos and then disappeared out the back for a bit. Comes back and said he needed some more photos. Whilst walking out to the car he mentioned it was common problem with the auxiliary battery, I told him thats awesome but this is on the OEM battery side, not the aux side. He took some more photos then disappeared again.

Next he returns with the service manager for a look. Same as above, who installed your aux battery, its a common problem. I said, yep I would agree with you but this is on the other side of the car, nothing to do with the aux battery... The service manager seemed to think due to it being on the passenger side it should be covered.

Next day dealer rings, you will need a quote from a panel beater before they can submit the claim to Toyota (which I find absurd, either you will cover it under warranty or you won't. I don't understand how a quote changes this). Anyway I got the quote to get it fixed, so now just waiting for an official response from Toyota.

Well heard from the Toyota Dealer today, they have advised Toyota have declined the warranty claim as it is not a manufacturing fault and it was caused by the aftermarket suspension.

The dealer has told me to ring Toyota directly if I want any more information.

So I guess tomorrow its a phone call to Toyota for their official response.

[Bailey84]

Thought I should update what is going on.

Managed to get it in to the Toyota dealer and the service guy took some photos and then disappeared out the back for a bit. Comes back and said he needed some more photos. Whilst walking out to the car he mentioned it was common problem with the auxiliary battery, I told him thats awesome but this is on the OEM battery side, not the aux side. He took some more photos then disappeared again.

Next he returns with the service manager for a look. Same as above, who installed your aux battery, its a common problem. I said, yep I would agree with you but this is on the other side of the car, nothing to do with the aux battery... The service manager seemed to think due to it being on the passenger side it should be covered.

Next day dealer rings, you will need a quote from a panel beater before they can submit the claim to Toyota (which I find absurd, either you will cover it under warranty or you won't. I don't understand how a quote changes this). Anyway I got the quote to get it fixed, so now just waiting for an official response from Toyota.

Time to add mine to the list

Member: Bailey84
DOM: 12/2012
Engine: D4D
Model: GXL
Crack Location: Passenger Side
Crack appeared @: 65,000km
Toyota Response: Took it for an inspection yesterday, initially told me I had to book it in to be inspected and if it wasn't covered by warranty it would be a minimum $150 fee. After some stern words, they agreed to have a look and take photos, just not today (yesterday) because they have a new computer system and can't spare the 5 minutes.
Outcome: Not there yet but from the dealers reluctance to even look at the car it doesn't look good.
Battery & Weight: Original toyota battery
Battery Tray: OEM tray still
Tray Modifications: None
Vehicle Modifications: ARB bullbar, winch, Ironman suspension, ARB compressor under bonnet and ARB battery tray and Century N70ZZ battery on drivers side.
4WD Trips: Cape York and Fraser Island a couple of times, some local touring nothing extreme just family touring. The car sees mostly dirt road driving due to where we live.