BEWARE!! dealing with CalOffroad

[clarkie383]

Obviously their customer service is as poor as their care for feedback.

[wheelnut]

Mmmmm........ Just read through this saga.

Negative feedback can go a long way with social media. CalOffroad should be concerned about this!

Just sorting the issue out free of charge, would have been cheap! in the long run. How many people that read this will now go to CalOffroad?

10,500 views at the time I wrote this post!!

Vcat will get it back... 😉


Sent from my iPhone using Tapatalk

[zerosecta]

Just so that you all know - Even after chatting to my bank and consumer affairs - and I know consumer affairs have contacted CalOffroad... I have yet to get the refund they owe me for the Airbag Spacers I sent back to them that they agreed to refund me for...

So you can now see why I was not prepaired to send stuff back as I had fear'd that this would happen and that I have an endless battle trying to get my money back...

BTW - I have a set of Dobinsons C59-302 front springs for sale if anyone is interested - they are new and been painted Black by CalOffroad

[zerosecta]

Hey zero,
What is your droop now with the 825mm ride height? Somewhere around 60mm?
Best
Mark

Yip - With both wheels off the ground I got:
890mm on Passenger side
900mm on Drivers Side

So between 65-70mm of Droop now.

[wholesalesuspension]

Definetly worth the $. Mine have paid themselves off. What's the warranty on them Jason cause mine are slightly munted
Ha

Hahahaha, i think they have suffered an operator related issue lmao..
They did their job for sure!

Regards, Jason.

[Mattfunk 120]

Ok will do . Thanks

[AussieAndy]

Hey Matt, bend that back away, remove the bolt and straighten up the washer back to the shape it should be. When the suspension moves that is another source of possible noise not to mention the misshaped washer will prematurely wear the lower bushes

[Mattfunk 120]

Old man emu one's from ARB are really nice too for around $50.00

Regards, Jason.

Definetly worth the $. Mine have paid themselves off. What's the warranty on them Jason cause mine are slightly munted
Ha

[Rusty62]

When you buy stone gaurds get the ones that cover the bottom bolt. I bought some unseen to replace my original ARB ones but they were the short ones. Reused the old ones.

Rusty.

[Whitey]

Just forked out $240 (40 for same day dellivery) for a set of front springs from Dobinsons and installed them this evening - Car is now sitting at a cool 825ish at the front.... Exactly where it should be.... And guess what, I asked for a medium spring for a car that has no weight on the front and they sent me the right thing first time round....

Hey zero,

What is your droop now with the 825mm ride height? Somewhere around 60mm?

Best

Mark

[clarkie383]

As long as you persist with Cal stuff and not pursue a legal avenue they win.
I would go all out on them on principal alone!!

That would be more productive than an internet campaign.
Also would show previous problems for the next guy they burn when he has to go down the same path.

[wholesalesuspension]

Sorry Zero, forgot to mention, the stone Guards are available separately for around $44.00 a pair.
Old man emu one's from ARB are really nice too for around $50.00

Regards, Jason.

[wholesalesuspension]

UPDATE: After a little more research I have found on another forum that the rear shocks (Bilstien) come in two variants.

1. a variant that is more suited and tested for Aus conditions
2. a less suited to Aus conditions variant supplied\sourced from the USA

The tell tale between the two is that the better version (1) has a press fit lower bush that lasts longer etc. - the less desireable version (2) has a split hour glass type lower bush. Also version (1) apparently is also suppied with a stone gaurd.

Guess what version came with my kit from CalOffroad ?
Answer: (2)
Does anyone know if the stone guards for the rear shocks can be bought seperatly?

Hi Zero, i used to have an enormous section up on this before my shopfront was removed from here for reasons unknown.
There are even 2 different types of U.S Bilsteins.
One is way too soft for aus conditions & the other one is worse.
One has a crimped over end & is not rebuildable at all.

Regards, Jason.

[zerosecta]

Yip, warranty is a bummer as I certanly won't be going back to Cal... Guess If I do have any issues with the Shocks or Struts I'll simply deal directly with Bilstien as I have done already and they seemed to be quite happy to assist, same for Dobinsons. Shared my experiance with them and to say they are dissapointed that thier products are involved in this would be an understatement.